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Information about The Palms Hotel

This Edwardian guest house is set back from the main road, looking out over the lovely Torwood Gardens. It has free WiFi. All rooms have an en suite bathroom with shower, 19-inch flat-screen TV with DVD player and tea/coffee making facilities. Most have views of Torwood Gardens. A full English breakfast is served each day and vegetarian and continental breakfasts are also available. The Palms has free access to a computer with internet. The Palms is 500 metres from Torquay harbour, the beach, shops and entertainment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of GBP 69 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that this property does not accept bookings from stag/hen parties. There is no lift at the property. The property may not be suitable for guests with mobility issues.

Services of The Palms Hotel

  • Non-smoking rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • CCTV outside property
  • Garden
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Designated smoking area
  • Internet services
  • Terrace
  • Free WiFi
  • Heating
  • Special diet menus (on request)
  • Guest accommodation is disinfected between stays
  • Staff follow all safety protocols as directed by local authorities
  • Invoice provided
  • Physical distancing rules followed
  • Private check-in/check-out
  • Luggage storage
  • Books, DVDs, music for children
  • Express check-in/check-out
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Guest accommodation sealed after cleaning
  • Smoke alarms
  • Process in place to check health of guests
  • Soundproof rooms
  • Security alarm
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Access to health care professionals
  • Contactless check-in/check-out
  • Cashless payment available
  • Family rooms
  • Daily housekeeping
  • Room service
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • WiFi available in all areas
  • Car hire
  • Delivered food is securely covered
  • Free parking

Address

537 Babbacombe Road

Customers rating

92
204 reviews by TrustYou

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  • Our support packs
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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