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Information about The Grand Hotel

This landmark hotel boasts excellent facilities & a central location. Free Wi-Fi is available throughout. The hotel's rooms feature digital TV, power showers & air conditioning as standard. Please note rooms may vary in style. Please note that when paying cash a further deposit of £30 per person is payable at time of check in and photo ID will also be required. In the event a credit card is not valid, a cash deposit and ID is required or they will not be able to process the booking. Please note bedrooms may vary in style. Please note our restaurant is closed in the evenings. Dinner will be served in the hotel bar. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Additional safety and sanitation measures are currently in effect at this property.

Services of The Grand Hotel

  • Board games/puzzles
  • Breakfast in the room
  • Smoke alarms
  • Key card access
  • Process in place to check health of guests
  • Packed lunches
  • Express check-in/check-out
  • Dry cleaning
  • Pub crawls
  • Lift
  • Safety deposit box
  • Street parking
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Live music/performance
  • Contactless check-in/check-out
  • Breakfast options
  • Mobile app for room service
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • On-site coffee house
  • 24-hour security
  • Live sport events (broadcast)
  • Heating
  • Non-smoking throughout
  • Stand-up comedy
  • Walking tours
  • Air conditioning
  • Special diet menus (on request)
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Restaurant
  • Luggage storage
  • Family rooms
  • Designated smoking area
  • Room service
  • Trouser press
  • Cycling
  • Snack bar
  • Fax/photocopying
  • Kid meals
  • Non-smoking rooms
  • Key access
  • Guests can opt-out of accommodation cleaning service
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Security alarm
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Outdoor furniture
  • CCTV outside property
  • Hiking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules

Address

Ivey Place

Customers rating

82
2208 reviews by TrustYou

Hotel badges

  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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