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Information about Sutherland House Hotel

With historical features dating back to 1455, Sutherland House is believed to be one of the oldest buildings in Southwold. Decorated with a delicate blend of Victorian and Georgian furnishings, it has free Wi-Fi and a restaurant. The stylish, contemporary rooms at Sutherland House each have a TV and an en suite bathroom with complimentary toiletries. With an emphasis on fresh fish, the award-winning 2-AA rosette restaurant serves a delightful menu using locally-sourced ingredients. The hotel is just a short 10-minute stroll along the promenade from Southwold Pier. Adnams Brewery, famous for its cask ales is also just a 3-minute walk away. A little further outside the seaside town of Southwold is Africa Alive African Animal Adventure, a 15-minute journey in the car.

Please inform Sutherland House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. There is no front desk at this property. Before arrival, guests will receive an email with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. To make additions to your stay such as breakfast or an evening restaurant reservation please contact the property at least 24 hours before arrival using the information on the booking confirmation. Please note that the restaurant is closed all day Monday and Sunday, except during summer holidays and on bank holidays. If you are unsure if your dates are included, please contact the property for details. Please note that supplements are not calculated automatically in the total costs and are paid separately.

Services of Sutherland House Hotel

  • Smoke alarms
  • Staff follow all safety protocols as directed by local authorities
  • Restaurant
  • WiFi
  • Express check-in/check-out
  • Free WiFi
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Golf course (within 3 km)
  • Non-smoking throughout
  • Adult only
  • Face masks for guests available
  • CCTV in common areas
  • CCTV outside property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • Non-smoking rooms
  • Contactless check-in/check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Allergy-free room
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Heating
  • Fire extinguishers
  • Internet services

Address

56 High Street

Customers rating

87
187 reviews by TrustYou

Hotel badges

  • Romantic Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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