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Information about Sure Hotel by Best Western Newcastle Hotel

Near St. James' Park

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.With a stay at Sure Hotel by Best Western Newcastle in Newcastle-upon-Tyne, you'll be within a 15-minute walk of St. James' Park and O2 Academy Newcastle. This hotel is 1 mi (1.6 km) from Metro Radio Arena and 1 mi (1.7 km) from Newcastle-upon-Tyne Theatre Royal.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.Due to COVID-19, this property’s food and beverage options may be limited.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.

Services of Sure Hotel by Best Western Newcastle Hotel

  • Smoke alarms
  • Process in place to check health of guests
  • WiFi
  • Lift
  • Access to health care professionals
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Contactless check-in/check-out
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Non-smoking throughout
  • Invoice provided
  • Facilities for disabled guests
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Shared lounge/TV area
  • Restaurant
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Golf course (within 3 km)
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

358 Westgate Road

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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