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Information about W12 Rooms Hotel

In London (Shepherd's Bush)

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesShuttle servicesMake yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.A stay at W12 Rooms places you in the heart of London, within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. This 4-star guesthouse is 1.4 mi (2.2 km) from Kensington Gardens and 1.7 mi (2.7 km) from Queensway.This smoke-free guesthouse has 4 floors in 1 building and offers bellhop services.

Services of W12 Rooms Hotel

  • 24-hour front desk
  • Express check-in/check-out
  • Luggage storage
  • Heating
  • Face masks for guests available
  • 24-hour security
  • Fax/photocopying
  • Concierge service
  • Cashless payment available
  • First aid kit available
  • WiFi available in all areas
  • Physical distancing rules followed
  • CCTV outside property
  • ATM/cash machine on site
  • Use of cleaning chemicals that are effective against Coronavirus
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Smoke alarms
  • Internet services
  • Daily housekeeping
  • Air conditioning
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Non-smoking rooms
  • Property is cleaned by professional cleaning companies
  • Soundproof rooms
  • Non-smoking throughout
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Adult only
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Parking
  • Contactless check-in/check-out
  • Security alarm
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Free WiFi


54 Uxbridge Road

Customers rating

552 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • City Hotel
  • Boutique Hotel
  • Luxury Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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