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Information about Troy Hotel

Near Kensington Gardens

Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.With a stay at Troy in London (London City Centre), you'll be steps from Kensington Gardens and 11 minutes by foot from Hyde Park. This hotel is 0.5 mi (0.9 km) from Kensington Palace and 0.6 mi (1 km) from Kensington High Street.A complimentary buffet breakfast is served on weekdays from 7:30 AM to 8:30 AM and on weekends from 8:00 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Services of Troy Hotel

  • Delivered food is securely covered
  • Daily housekeeping
  • Safety deposit box
  • Internet services
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Tour desk
  • Walking tours
  • Ironing service
  • Lift
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • First aid kit available
  • Designated smoking area
  • Property is cleaned by professional cleaning companies
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shared lounge/TV area
  • Grocery deliveries
  • Smoke alarms
  • 24-hour front desk
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Luggage storage
  • Guest accommodation sealed after cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Contactless check-in/check-out
  • Bike tours
  • Free WiFi
  • Dry cleaning
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • WiFi available in all areas
  • Heating
  • 24-hour security
  • Security alarm
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Non-smoking rooms
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas

Address

68-70 Queensborough Terrace, Bayswater

Customers rating

80
565 reviews by TrustYou

Hotel badges

  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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