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Information about Troy Hotel

Near Queensway

A complimentary buffet breakfast is served on weekdays from 7:30 AM to 8:30 AM and on weekends from 8:00 AM to 10:00 AM.Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.With a stay at Troy in London (London City Centre), you'll be steps from Kensington Gardens and Queensway. This hotel is 0.6 mi (0.9 km) from Hyde Park and 0.6 mi (0.9 km) from Kensington Palace.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).This property is closed from February 2 2021 to February 28 2021 (dates subject to change).

Services of Troy Hotel

  • Lift
  • Shuttle service (additional charge)
  • Free WiFi
  • Property is cleaned by professional cleaning companies
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • WiFi available in all areas
  • Airport shuttle
  • Use of cleaning chemicals that are effective against Coronavirus
  • Contactless check-in/check-out
  • Tour desk
  • Grocery deliveries
  • Shared lounge/TV area
  • Bike tours
  • Food can be delivered to guest accommodation
  • Guest accommodation sealed after cleaning
  • Non-smoking rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Security alarm
  • 24-hour security
  • Luggage storage
  • Heating
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Designated smoking area
  • Safety deposit box
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Walking tours
  • Fax/photocopying
  • Ironing service
  • Guest accommodation is disinfected between stays
  • WiFi
  • Daily housekeeping
  • Delivered food is securely covered
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Smoke alarms
  • Process in place to check health of guests
  • Ticket service
  • Fire extinguishers
  • CCTV in common areas
  • Airport shuttle (additional charge)
  • Dry cleaning
  • 24-hour front desk

Address

68-70 Queensborough Terrace, Bayswater

Customers rating

78
825 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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