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Information about The Brook Green Hotel

In an elegant Victorian building, Brook Green Hotel is a traditional pub offering free Wi-Fi, real ales and home-cooked food. The hotel is just a 10-minute walk from the O2 Shepherds Bush Empire. The simple, stylish bedrooms at Brook Green have air conditioning and tea/coffee facilities. All rooms feature a flat-screen TV, trouser press and a private modern bathroom with a hairdryer. Guests can enjoy a full English breakfast each morning, and hearty evening meals are also available. The cosy pub also features real open fires, leather sofas and a pretty garden terrace. Just 600 metres from Hammersmith Underground Station, The Brook Green Hotel is 1.5 miles from Earls Court Exhibition Centre. Hammersmith Apollo is only 800 metres away.

A damage deposit of GBP 25 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please inform The Brook Green Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that this property does not accept cash payments.

Services of The Brook Green Hotel

  • Breakfast in the room
  • Smoke alarms
  • Garden
  • WiFi
  • Private check-in/check-out
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • CCTV in common areas
  • Mobile app for room service
  • Fire extinguishers
  • Physical distancing in dining areas
  • 24-hour security
  • Live sport events (broadcast)
  • Heating
  • Non-smoking throughout
  • Invoice provided
  • Air conditioning
  • Special diet menus (on request)
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Restaurant
  • Luggage storage
  • Designated smoking area
  • Room service
  • Snack bar
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Non-smoking rooms
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • CCTV outside property

Address

170 Shepherd Bush Road

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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