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Information about Hotel Shepherds Bush London

Hotel Shepherds Bush London is a stylish contemporary boutique accommodation in London (zone 2), that provides quality 4 Star service, each room is individually designed, with free Wi-Fi, good air conditioning throughout the Hotel, and on-site Reception and café/bar opened 24 hours 7 days a week. Situated in the heart of Shepherd’s Bush, London (zone 2), hotel is just five minutes away on foot from the famous Westfield Shopping Centre in Shepherds Bush, BBC Television centre, Loftus Road Stadium (Queens Park Rangers FC), Bush Hall, O2 Shepherd's Bush Empire, Bush Theatre. Shepherd’s Bush Market tube station is conveniently positioned right next to the accommodation. Bond street, Marble Arch can be reached in 5 minutes by metro. The air conditioned rooms at the Hotel Shepherds Bush London all boast a flat-screen television, telephone, hairdryer and free tea/coffee making facilities. Free quality linen and fresh towels provided every day. Each room also contains an en-suite bathroom with complimentary toiletries. Other public amenities provided include luggage storage, lift and a laundry service, baby cots/cribs. Extra roll away beds and pet stay is extra fee. The on-site café and bar area provides various beverages and snacks to enjoy and room service. No parking (available public and street parking, fees apply). Hotel follows all COVID safety guidelines, face coverings and hand sanitisers available, protection screens installed at the Café/Bar and Reception.

Services of Hotel Shepherds Bush London

  • Dry cleaning
  • Room upgrade on availability
  • On-site Surveillance Cameras
  • Pets allowed
  • Baggage hold
  • Newspaper
  • Laundry
  • 24-hour room service
  • Complimentary newspaper in lobby
  • Luggage service
  • Air Conditioning
  • Room Air Conditioning
  • Hand sanitiser
  • Umbrellas
  • Complimentary national newspaper
  • Reception desk
  • Public area air conditioned
  • Bell staff/porter
  • Room service
  • Theatre reservations
  • Bathrobe (on request)
  • Hypoallergenic rooms
  • Street side parking
  • TV
  • Smoke-free property
  • Wired Internet access
  • Lobby coffee service
  • Concierge
  • Pharmacy
  • Wakeup service
  • Early check-in / late check-out on request
  • Health & safety trained staff
  • Concierge desk
  • Bar
  • Wifi in the lobby
  • Ice machine
  • City Map
  • Supermarket
  • Wake-up calls
  • Coffee Shop
  • Terrace
  • Express check-in/check-out
  • Non-smoking rooms
  • Air conditioning in public areas
  • Building meets local
  • Bilingual staff
  • Staff equipped with protective equipment
  • Free newspaper
  • Package/Parcel services
  • Deep cleaning disinfection program
  • Fire safety compliant
  • Courtyard
  • Social distancing measures
  • Safety deposit box
  • 24-hour reception / front desk
  • Room service - full menu
  • Limited accessibility
  • 24 hour room service
  • Wireless Internet access
  • Communal bar area
  • Front desk
  • Cot on request
  • Elevator/Lift
  • Brailed elevators
  • Reception (24 hours)
  • Lobby


11-12 Poplar Mews, Uxbridge Road Shepherd's Bush

Customers rating

971 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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