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Information about Seraphine Kensington Olympia Hotel

The modern, 4-star Seraphine Kensington Olympia is situated on Kensington High Street, close to the Royal Albert Hall and Kensington Gardens. Its facilities include a lounge bar, and a computer kiosk. The smart, air-conditioned rooms feature flat-screen TVs with DVD players, Apple™ docking stations, and 24-hour room service. Please note the hotel will be undergoing refurbishment between Friday the 05th Aug 2016 until Thursday the 15th Sep 2016. There will be minimum disruption to the guest stay.

Services of Seraphine Kensington Olympia Hotel

  • Private check-in/check-out
  • First aid kit available
  • Ironing service
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Property is cleaned by professional cleaning companies
  • Contactless check-in/check-out
  • Heating
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fire extinguishers
  • Shared lounge/TV area
  • Free WiFi
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Luggage storage
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Soundproof rooms
  • Face masks for guests available
  • Laundry
  • Lift
  • Non-smoking throughout
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Air conditioning
  • Non-smoking rooms
  • Dry cleaning
  • Invoice provided
  • Internet services
  • 24-hour front desk
  • Cashless payment available
  • Express check-in/check-out
  • Access to health care professionals
  • Smoke alarms
  • WiFi
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus

Address

225 Kensington High Street

Customers rating

69
1016 reviews by TrustYou

Hotel badges

  • City Hotel

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From the vibrant mural that greets you in the lobby to our 116 beautifully designed en suite bedrooms, we offer a chic London bolthole unlike any other. Whether you're here for sightseeing, business, shopping or just taking a load off, our friendly team w ill take care of you around the clock. So if you're craving a refreshing nightcap at 11pm or a hot coffee at 6am, our 24-hour people will make sure your every need is met.

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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