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Information about Seraphine Kensington Olympia Hotel

The modern, 4-star Seraphine Kensington Olympia is situated on Kensington High Street, close to the Royal Albert Hall and Kensington Gardens. Its facilities include a lounge bar, and a computer kiosk. The smart, air-conditioned rooms feature flat-screen TVs with DVD players, Apple™ docking stations, and 24-hour room service. Please note the hotel will be undergoing refurbishment between Friday the 05th Aug 2016 until Thursday the 15th Sep 2016. There will be minimum disruption to the guest stay.

Services of Seraphine Kensington Olympia Hotel

  • Property is cleaned by professional cleaning companies
  • Bar
  • Luggage storage
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free WiFi
  • Physical distancing rules followed
  • Internet services
  • CCTV outside property
  • Private check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Express check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Family rooms
  • Non-smoking rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Air conditioning
  • Ironing service
  • Non-smoking throughout
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Shared lounge/TV area
  • Physical distancing in dining areas
  • Laundry
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
  • Access to health care professionals
  • Daily housekeeping
  • Invoice provided
  • Heating
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • Soundproof rooms
  • 24-hour front desk
  • Dry cleaning
  • WiFi available in all areas
  • Lift

Address

225 Kensington High Street

Customers rating

71
994 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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