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Information about Seraphine Kensington Olympia Hotel

The modern, 4-star Seraphine Kensington Olympia is situated on Kensington High Street, close to the Royal Albert Hall and Kensington Gardens. Its facilities include a lounge bar, and a computer kiosk. The smart, air-conditioned rooms feature flat-screen TVs with DVD players, Apple™ docking stations, and 24-hour room service. Please note the hotel will be undergoing refurbishment between Friday the 05th Aug 2016 until Thursday the 15th Sep 2016. There will be minimum disruption to the guest stay.

Services of Seraphine Kensington Olympia Hotel

  • Dry cleaning
  • WiFi
  • Lift
  • Safety deposit box
  • Access to health care professionals
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Daily housekeeping
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

225 Kensington High Street

Customers rating

76
1573 reviews by TrustYou

Hotel badges

  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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