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Information about Queensway Hotel, Sure Hotel Collection by Best Western Hotel

Near Marble Arch

Due to COVID-19, this property’s food and beverage options may be limited.Located in London (London City Centre), Queensway Hotel, Sure Hotel Collection by Best Western is within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.7 mi (1.1 km) from Oxford Street and 0.8 mi (1.3 km) from Marble Arch.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.To-go breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.Featured amenities include complimentary wired Internet access, express check-in, and express check-out.Make yourself at home in one of the 42 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services of Queensway Hotel, Sure Hotel Collection by Best Western Hotel

  • Internet services
  • Family rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Daily housekeeping
  • Non-smoking rooms
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Lift
  • Non-smoking throughout
  • CCTV outside property
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Express check-in/check-out
  • Cashless payment available
  • Smoke alarms
  • Free WiFi
  • 24-hour security
  • Fax/photocopying
  • Heating
  • Contactless check-in/check-out
  • Luggage storage
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Parking
  • First aid kit available
  • CCTV in common areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Private parking
  • Physical distancing in dining areas
  • Lockers
  • WiFi available in all areas
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus

Address

147-149 Sussex Gardens

Customers rating

77
174 reviews by TrustYou

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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