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Information about K West Hotel & Spa Hotel

In London (Shepherd's Bush)

A stay at K West Hotel & Spa places you in the heart of London, within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street. This 4-star hotel is 1.7 mi (2.7 km) from Kensington Gardens and 1.8 mi (2.8 km) from Kensington Palace.Make yourself at home in one of the 219 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Services of K West Hotel & Spa Hotel

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Multilingual staff
  • Television in common areas
  • Wheelchair accessible (may have limitations)
  • Assistive listening devices available
  • Steam room
  • Free WiFi
  • Property confirms they are implementing enhanced cleaning measures
  • Reservation might be required for some facilities onsite
  • Library
  • Accessible bathroom
  • Fireplace in lobby
  • Masks are compulsory at the property
  • Braille or raised signage
  • Laundry facilities
  • Property confirms they are implementing guest safety measures
  • Food service has been amended for enhanced safety
  • Meeting rooms
  • In-room accessibility
  • Elevator
  • Spa services on site
  • Express check-in
  • Commonly-touched surfaces are cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Concierge services
  • Property is cleaned with disinfectant
  • Smoke-free property
  • Health club
  • Pets not allowed
  • Self parking (surcharge)
  • Turkish bath/Hammam
  • Breakfast available (surcharge)
  • Contactless food service / room service is available
  • Babysitting or childcare (surcharge)
  • Full-service spa
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Spa tub
  • Fitness facilities
  • Staff wears personal protective equipment
  • Dry cleaning/laundry service
  • Shield between guests and staff in main contact areas
  • Staff temperature checks are conducted regularly
  • Contactless check-out is available
  • 24-hour front desk
  • Contactless check-in is available
  • Porter/bellhop
  • Essential Workers Only - NO
  • 24-hour fitness facilities
  • Luggage storage
  • Restaurant
  • Free newspapers in lobby
  • Bar/lounge


Richmond Way

Customers rating

2335 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Wellness Hotel
  • City Hotel
  • Romantic Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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