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Information about Crowne Plaza London Docklands Hotel

A modern hotel set beside Royal Victoria Dock, Crowne Plaza London Docklands offers comfortable accommodation and excellent service moments from the ExCel Exhibition centre and the O2 Arena. The smart rooms come with a range of contemporary features, such as free wi-fi, integrated media hubs and USB charging points. Catch up with work with an on-site business centre and keep in shape with a fully equipped gym and pool, followed by a delicious meal at the cosy Docklands Bar & Grill.

The new Docklands Bar & Grill serves traditional British and European dishes as well as some delicious new creations, all at great value. Key to our success is that all ingredients are locally sourced, fresh and of the best quality.

Services of Crowne Plaza London Docklands Hotel

  • Sauna
  • Steam room
  • Postal and fax service
  • Social distancing measures
  • Dry cleaning
  • Children's menu
  • Broadband internet access
  • Conference Rooms
  • Express check-in/check-out
  • Bathrobe (on request)
  • 24 hour room service
  • Indoor swimming pool
  • Ice machine
  • Free Wi-Fi in the lobby
  • Cot on request
  • Elevator/Lift
  • Wheelchair accessible rooms
  • Wake-up calls
  • Jacuzzi
  • Deep cleaning disinfection program
  • Hand sanitiser
  • Banqueting facilities
  • Airport shuttle service (on request)
  • Valet laundry
  • Wifi in the lobby
  • Private car transfers
  • 24-hour concierge
  • Fitness centre
  • Currency Exchange
  • Disabled parking
  • Airport shuttle service (on schedule)
  • Reception (24 hours)
  • Porter
  • Reception desk
  • Fax service
  • High chairs
  • Wireless Internet access
  • Concierge
  • Air Conditioning
  • Health & safety protective items
  • Business Centre
  • Safety Deposit Boxes
  • Health Club
  • Beauty treatment
  • Long-term parking
  • Paid parking16.0
  • Room Air Conditioning
  • Night Porter
  • Health & safety trained staff
  • Safety deposit box
  • Luggage room
  • Gym
  • Theatre reservations
  • Staff equipped with protective equipment
  • 24-hour room service
  • Spa treatments


Royal Victoria Dock Western Gateway

Customers rating

2131 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Family Hotel
  • Business Hotel
  • Wellness Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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