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Information about The Columbia Hotel

In London (London City Centre)

Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.A stay at The Columbia places you in the heart of London, steps from Kensington Gardens and 6 minutes by foot from Hyde Park. This hotel is 0.3 mi (0.5 km) from Queensway and 1 mi (1.5 km) from Marble Arch.Wrap up your day with a drink at the bar/lounge.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

Services of The Columbia Hotel

  • Internet services
  • Delivered food is securely covered
  • Tour desk
  • Daily housekeeping
  • Vending machine (drinks)
  • WiFi
  • Board games/puzzles
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Books, DVDs, music for children
  • Family rooms
  • Non-smoking throughout
  • First aid kit available
  • Thermometers for guests provided by property
  • Pets allowed
  • Process in place to check health of guests
  • Meeting/banquet facilities
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour front desk
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Breakfast takeaway containers
  • Shared lounge/TV area
  • Free WiFi
  • Newspapers
  • Garden
  • Face masks for guests available
  • Laundry
  • Physical distancing in dining areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • WiFi available in all areas
  • Dry cleaning
  • Guest accommodation is disinfected between stays
  • Non-smoking rooms
  • Ticket service
  • Bar
  • Fax/photocopying
  • Heating


95-99 Lancaster Gate

Customers rating

132 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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