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Information about Castletown House Apartments Hotel

Near Olympia Conference and Exhibition Centre

Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless Internet access is available to keep you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided weekly.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.A stay at Castletown House Apartments places you in the heart of London, within a 15-minute walk of Kensington High Street and Olympia Conference and Exhibition Centre. This apartment is 1.6 mi (2.5 km) from Kensington Gardens and 1.7 mi (2.8 km) from Victoria and Albert Museum.

Services of Castletown House Apartments Hotel

  • Property uses a professional cleaning service
  • Express check-out
  • Smoke-free property
  • Free WiFi
  • Gap period enforced between guest stays - 48 hours
  • Property is cleaned with disinfectant
  • Airport transportation (surcharge)
  • Tours/ticket assistance
  • Self parking (surcharge)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Luggage storage
  • Dry cleaning/laundry service
  • Property confirms they are implementing enhanced cleaning measures
  • Wheelchair accessible – no
  • Laundry facilities
  • No elevators
  • No rollaway/extra beds available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets not allowed
  • Property confirms they are implementing guest safety measures


11 Castletown Road, West Kensington

Customers rating

85 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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