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Information about Phoenix Hotel

Near Kensington Palace

Located in London (London City Centre), Phoenix Hotel is within a 15-minute walk of Kensington Gardens and Kensington Palace. This hotel is 0.9 mi (1.4 km) from Hyde Park and 1.5 mi (2.5 km) from Oxford Street.Make yourself at home in one of the 125 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.You can enjoy a meal at the restaurant serving the guests of Phoenix Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Services of Phoenix Hotel

  • Meeting/banquet facilities
  • Fire extinguishers
  • WiFi
  • Snack bar
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against Coronavirus
  • Family rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Tour desk
  • Daily housekeeping
  • Breakfast in the room
  • Heating
  • Non-smoking rooms
  • CCTV in common areas
  • 24-hour security
  • WiFi available in all areas
  • Guest accommodation is disinfected between stays
  • Concierge service
  • Internet services
  • Cashless payment available
  • Bar
  • Luggage storage
  • Fax/photocopying
  • 24-hour front desk
  • Physical distancing in dining areas
  • Dry cleaning
  • Free WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke alarms
  • Laundry
  • First aid kit available
  • Lift
  • Non-smoking throughout
  • Shared lounge/TV area
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

1-8 Kensington Gardens Square

Customers rating

85
1537 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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