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Information about Phoenix Hotel

In London (London City Centre)

Make yourself at home in one of the 125 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Wrap up your day with a drink at the bar/lounge.Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.With a stay at Phoenix Hotel in London (London City Centre), you'll be steps from Queensway and 6 minutes by foot from Kensington Gardens. This hotel is 0.9 mi (1.4 km) from Hyde Park and 1.3 mi (2.1 km) from Kensington High Street.

Services of Phoenix Hotel

  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Meeting/banquet facilities
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Safety deposit box
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • Tour desk
  • Non-smoking rooms
  • Ticket service
  • Heating
  • 24-hour security
  • Internet services
  • WiFi available in all areas
  • Concierge service
  • Cashless payment available
  • Snack bar
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Bar
  • Fax/photocopying
  • Luggage storage
  • Physical distancing in dining areas
  • 24-hour front desk
  • Free WiFi
  • Newspapers
  • Smoke alarms
  • Breakfast in the room
  • Dry cleaning
  • Family rooms
  • Laundry
  • Shared lounge/TV area
  • Lift
  • Non-smoking throughout

Address

1-8 Kensington Gardens Square

Customers rating

88
1054 reviews by TrustYou

Hotel badges

  • City Hotel
  • Luxury Hotel

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Frequently asked questions

Why should I buy my travel on lastminute.com?

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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