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Information about Best Western Diplomat Hotel and Spa Hotel

Near Plas Llanelly House

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Llanelli? This hotel has facilities measuring 5102 square feet (474 square meters), including conference space. Free self parking is available onsite.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a steam room. This hotel also features complimentary wireless Internet access, a hair salon, and wedding services.Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Enjoy British cuisine at Trubshaws, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 9 AM for a fee.A stay at Best Western Diplomat Hotel and Spa places you in the heart of Llanelli, within a 5-minute drive of Plas Llanelly House and Parc y Scarlets. This spa hotel is 3.7 mi (6 km) from WWT Llanelli Wetland Centre and 8.9 mi (14.4 km) from Kidwelly Castle.The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change): Dining venue(s)Fitness facilities Due to COVID-19, this property’s food and beverage options may be limited.

Services of Best Western Diplomat Hotel and Spa Hotel

  • Internet services
  • Spa and wellness centre
  • On-site parking
  • Swimming Pool
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Bridal suite
  • Snack bar
  • Fitness centre
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Delivered food is securely covered
  • Dry cleaning
  • Parking
  • Fax/photocopying
  • Kid meals
  • Free parking
  • 24-hour security
  • Packed lunches
  • Security alarm
  • Laundry
  • Guest accommodation sealed after cleaning
  • Free WiFi
  • Food can be delivered to guest accommodation
  • Hot tub/jacuzzi
  • CCTV in common areas
  • Sauna
  • Evening entertainment
  • Physical distancing rules followed
  • Non-smoking throughout
  • Heated pool
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Designated smoking area
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Fire extinguishers
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Lockers
  • Family rooms
  • Vending machine (drinks)
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • VIP room facilities
  • Terrace
  • Access to health care professionals
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Bar
  • Indoor pool (all year)
  • Room service
  • Shallow end
  • Heating
  • Breakfast in the room
  • Guest accommodation is disinfected between stays
  • Breakfast takeaway containers
  • Garden
  • Cashless payment available
  • Shared lounge/TV area
  • Themed dinner nights
  • Live music/performance
  • Smoke alarms
  • Ironing service
  • Massage
  • Shoeshine
  • WiFi available in all areas
  • Trouser press
  • Sun terrace
  • Lift
  • Facilities for disabled guests
  • Luggage storage
  • Restaurant
  • Pets allowed
  • Indoor pool
  • First aid kit available
  • 24-hour front desk



Customers rating

772 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Romantic Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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