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Information about The Black Swan at Helmsley Hotel

Near Helmsley Arts Centre

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.Located in York, The Black Swan at Helmsley is in a rural location, within a 15-minute walk of North York Moors National Park and Duncombe Park. This 4-star hotel is 13.2 mi (21.3 km) from Castle Howard and 14.6 mi (23.5 km) from Flamingo Land Theme Park and Zoo.At The Black Swan at Helmsley, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.Make yourself at home in one of the 45 guestrooms. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.

Services of The Black Swan at Helmsley Hotel

  • Outdoor furniture
  • Use of cleaning chemicals that are effective against Coronavirus
  • Adult only
  • Special diet menus (on request)
  • Meeting/banquet facilities
  • Restaurant
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Parking
  • Parking on site
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Fire extinguishers
  • Pet bowls
  • Wine/champagne
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Garden
  • Security alarm
  • Heating
  • 24-hour security
  • Non-smoking rooms
  • Key access
  • Free parking
  • WiFi available in all areas
  • Cashless payment available
  • WiFi
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Invoice provided
  • Kid meals
  • Luggage storage
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Bar
  • Smoke alarms
  • Packed lunches
  • Free WiFi
  • Pets allowed
  • Family rooms
  • Street parking
  • Non-smoking throughout


Market Place, Helmsley

Customers rating

745 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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