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Information about Southbank Guesthouse Hostal

Southbank is a Georgian town house in the middle of Elgin and the Whisky Trail. It is a few minutes' walk from the town centre's shops and restaurants. The guest house is over 200 years old and located on a quiet road. It is popular with those keen on golf, fishing, or seeking castles and malt whisky. Close by are the Glen Moray distillery, the Elgin Cathedral ruins and biblical gardens. Beautiful beaches are 10 minutes away where you may spot bottlenose dolphins or even a minki whale. Southbank is close to museums, Johnstons Cashmere Centre, and Baxters, where you can sample a local pancake.

This property will not accommodate hen, stag or similar parties. Please inform Southbank Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that there will be no cooked breakfast available at the property from 8 December 2017 up to 17 December 2017, due to refurbishments in the kitchen. A continental breakfast will be available during this time. Due to coronavirus, this property can only serve a small about of people in the dining room at the same time, breakfast times may be staggered. It is possible to collect a carryout breakfast to eat in your room at an agreed time.

Services of Southbank Guesthouse Hostal

  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free parking
  • Parking on site
  • Guest accommodation is disinfected between stays
  • Invoice provided
  • Parking
  • Non-smoking rooms
  • Smoke alarms
  • Cashless payment available
  • Breakfast takeaway containers
  • Physical distancing rules followed
  • Private parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • CCTV in common areas
  • First aid kit available
  • Non-smoking throughout
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • CCTV outside property

Address

36 Academy St

Customers rating

94
98 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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