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Information about New Wilmington Hotel

Located less than 100 meters to Eastbourne’s seafront, New Wilmington Hotel is conveniently located opposite the Congress Theatre and Conference Center. The hotel is a short 10-minute walk to the town center and the train station that will connect you to Gatwick Airport in 45 minutes and London in 70 minutes. All 42 bedrooms at the New Wilmington are en-suite, with free digital TV and Wi-Fi. The hotel has ground floor rooms and lift level rooms for limited mobility guests. Secure parking garages and on-street parking are available on request. The Mulberry Bar located on the ground floor is open to all guests to enjoy drinks and snacks throughout the day, as well as a small terrace in the summer. The Mulberry Restaurant is open for breakfast, lunch and dinner. The executive chef has used over 40 years’ experience from around the world to create a seasonal British menu with an international fusion of ingredients. The New Wilmington is ideal for those attending any of Eastbourne’s annual events and theatre shows, including the international tennis tournament and the ‘Airbourne’ air show. The hotel is also located at the foot of the South Downs and Seven Sisters making it a fantastic base for walking holidays.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please inform New Wilmington Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Services of New Wilmington Hotel

  • Family rooms
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Canoeing
  • Fire extinguishers
  • Restaurant
  • VIP room facilities
  • Property is cleaned by professional cleaning companies
  • Room service
  • Non-smoking rooms
  • Kid-friendly buffet
  • Guest accommodation is disinfected between stays
  • Terrace
  • Breakfast in the room
  • Free WiFi
  • Daily housekeeping
  • Live music/performance
  • Breakfast takeaway containers
  • Golf course (within 3 km)
  • Cashless payment available
  • Security alarm
  • Games room
  • Luggage storage
  • Windsurfing
  • Heating
  • 24-hour security
  • Sun terrace
  • Shared lounge/TV area
  • Hiking
  • Fax/photocopying
  • Ticket service
  • Private check-in/check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • First aid kit available
  • Cycling
  • Smoke alarms
  • Pets allowed
  • Facilities for disabled guests
  • Internet services
  • Delivered food is securely covered
  • Process in place to check health of guests
  • Snack bar
  • Staff follow all safety protocols as directed by local authorities
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Bridal suite
  • Non-smoking throughout
  • Parking
  • Invoice provided
  • Kid meals
  • Library
  • Contactless check-in/check-out
  • Mobile app for room service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Packed lunches
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bar
  • Express check-in/check-out
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Physical distancing rules followed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Children television networks
  • CCTV in common areas
  • Board games/puzzles


25-27 Compton Street

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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