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Information about New Wilmington Hotel

Located less than 100 meters to Eastbourne’s seafront, New Wilmington Hotel is conveniently located opposite the Congress Theatre and Conference Center. The hotel is a short 10-minute walk to the town center and the train station that will connect you to Gatwick Airport in 45 minutes and London in 70 minutes. All 42 bedrooms at the New Wilmington are en-suite, with free digital TV and Wi-Fi. The hotel has ground floor rooms and lift level rooms for limited mobility guests. Secure parking garages and on-street parking are available on request. The Mulberry Bar located on the ground floor is open to all guests to enjoy drinks and snacks throughout the day, as well as a small terrace in the summer. The Mulberry Restaurant is open for breakfast, lunch and dinner. The executive chef has used over 40 years’ experience from around the world to create a seasonal British menu with an international fusion of ingredients. The New Wilmington is ideal for those attending any of Eastbourne’s annual events and theatre shows, including the international tennis tournament and the ‘Airbourne’ air show. The hotel is also located at the foot of the South Downs and Seven Sisters making it a fantastic base for walking holidays.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please inform New Wilmington Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Services of New Wilmington Hotel

  • Family rooms
  • Breakfast in the room
  • Terrace
  • Daily housekeeping
  • Kid-friendly buffet
  • Thermometers for guests provided by property
  • Windsurfing
  • Meeting/banquet facilities
  • Fire extinguishers
  • Canoeing
  • Restaurant
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Private check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Sun terrace
  • Special diet menus (on request)
  • Breakfast takeaway containers
  • Cashless payment available
  • Security alarm
  • Smoke alarms
  • Cycling
  • Pets allowed
  • Contactless check-in/check-out
  • Free WiFi
  • Facilities for disabled guests
  • Use of cleaning chemicals that are effective against Coronavirus
  • Room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Snack bar
  • Heating
  • Ticket service
  • 24-hour security
  • Fax/photocopying
  • Hiking
  • Games room
  • Bridal suite
  • Internet services
  • Process in place to check health of guests
  • Delivered food is securely covered
  • Board games/puzzles
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mobile app for room service
  • Non-smoking throughout
  • Hand sanitizer in guest accommodation and key areas
  • Kid meals
  • Children television networks
  • First aid kit available
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Lift
  • Luggage storage
  • Designated smoking area
  • Golf course (within 3 km)
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • Library
  • Live music/performance
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Bar
  • Physical distancing in dining areas
  • Invoice provided
  • Physical distancing rules followed
  • VIP room facilities
  • Packed lunches
  • Parking
  • Non-smoking rooms
  • Express check-in/check-out

Address

25-27 Compton Street

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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