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Information about Cranston House Hotel

A 15-minute drive from Gatwick Airport, Cranston House is located in a quiet residential area. It offers rooms with free Wi-Fi, and there is free parking available on site. Each room is equipped with an en-suite bathroom, a flat-screen TV/DVD, clock/radio, mini-bar, hospitality tray and hairdryer. The rooms also have temperature controlled heating. A buffet-style and cooked breakfasts are available for a surcharge. The property offers a secure cycle garage and bike washing facilities. East Grinstead is a 10-minute walk away and offers a variety of pubs and restaurants. Lingfield Racecourse is a 10-minute drive from Cranston House. Bluebell Historic Railway, Hever Castle and Chartwell can all be reached within a 20-minute drive.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). This property will not accommodate hen, stag or similar parties. Guests are kindly requested to inform Cranston House of their estimated arrival time. This can be noted in the Special Request box during booking, or by contacting Cranston House using the contact details found on the booking confirmation. The hotel does not accept American Express as a form of payment.

Services of Cranston House Hotel

  • Smoke alarms
  • Process in place to check health of guests
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Free parking
  • Fire extinguishers
  • Adult only
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • On-site parking
  • Special diet menus (on request)
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Golf course (within 3 km)
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Cranston House, Cranston Road

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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