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Information about The Chester Grosvenor Hotel

Near Chester City Walls

Grab a bite at The Arkle Bar and Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.Featured amenities include limo/town car service, express check-in, and express check-out. Self parking (subject to charges) is available onsite.A stay at The Chester Grosvenor places you in the heart of Chester, within a 10-minute walk of Chester City Walls and Chester Racecourse. This 5-star hotel is 3.9 mi (6.3 km) from Chester Zoo and 0.1 mi (0.1 km) from Chester Cathedral.Make yourself at home in one of the 80 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.The property is closed between January 01 and January 10.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Services of The Chester Grosvenor Hotel

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Physical distancing in dining areas
  • Dry cleaning
  • Face masks for guests available
  • Trouser press
  • Invoice provided
  • Non-smoking throughout
  • Physical distancing rules followed
  • Lift
  • 24-hour front desk
  • Packed lunches
  • Cashless payment available
  • Luggage storage
  • Bar
  • Food can be delivered to guest accommodation
  • Express check-in/check-out
  • Non-smoking rooms
  • Breakfast in the room
  • Contactless check-in/check-out
  • Laundry
  • 24-hour security
  • Air conditioning
  • Heating
  • Parking on site
  • Internet services
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Delivered food is securely covered
  • Ironing service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Currency exchange
  • Fire extinguishers
  • Meeting/banquet facilities
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • First aid kit available
  • Massage
  • Staff follow all safety protocols as directed by local authorities
  • CCTV outside property
  • VIP room facilities
  • Parking
  • Guests have the option to reuse towels
  • Special diet menus (on request)
  • Guests can opt-out of daily cleaning service
  • Restaurant
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shoeshine
  • Spa and wellness centre
  • Guest accommodation sealed after cleaning
  • Breakfast takeaway containers
  • Concierge service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Process in place to check health of guests
  • Newspapers
  • CCTV in common areas
  • Smoke alarms
  • Facilities for disabled guests
  • Water cooler/dispenser

Address

Eastgate Street

Customers rating

89
2569 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Business Hotel
  • Romantic Hotel
  • Luxury Hotel

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With a stay at Edgar House in Chester, you'll be within a 15-minute walk of Chester Racecourse and Chester Cathedral. This 5-star hotel is 0.7 mi (1 km) from Chester City Walls and 3.5 mi (5.6 km) from Chester Zoo. Take advantage of recreation opportunities such as an outdoor tennis court or take in the view from a terrace and a garden. Featured amenities include complimentary wired Internet access, a computer station, and multilingual staff. Free self parking is available onsite. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee. Make yourself at home in one of the 7 guestrooms.

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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