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Information about Lumley Castle Hotel

Near Pelaw Grange Greyhound Stadium

With a stay at Lumley Castle Hotel in Chester-le-Street, you'll be within a 15-minute drive of Durham University and Beamish Open Air Museum. This 4-star hotel is 11.8 mi (19 km) from St. James' Park and 7.2 mi (11.6 km) from Durham Cathedral.Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a picnic area, and a banquet hall.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Services of Lumley Castle Hotel

  • Heating
  • Parking
  • Special diet menus (on request)
  • 24-hour front desk
  • WiFi
  • Golf course (within 3 km)
  • Safety deposit box
  • Bridal suite
  • Free parking
  • Babysitting/child services
  • Live music/performance
  • Breakfast takeaway containers
  • Meeting/banquet facilities
  • Breakfast in the room
  • Physical distancing in dining areas
  • Themed dinner nights
  • Fire extinguishers
  • Garden
  • Delivered food is securely covered
  • Non-smoking rooms
  • Fax/photocopying
  • CCTV in common areas
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Ironing service
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Kid meals
  • Lift
  • Contactless check-in/check-out
  • Express check-in/check-out
  • Newspapers
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Bar
  • Physical distancing rules followed
  • Facilities for disabled guests
  • 24-hour security
  • Designated smoking area
  • Access to health care professionals
  • Shoeshine
  • Invoice provided
  • Face masks for guests available
  • Gift shop
  • Laundry
  • Trouser press
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Shared lounge/TV area
  • Smoke alarms
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hand sanitizer in guest accommodation and key areas
  • Cashless payment available
  • On-site parking
  • VIP room facilities
  • WiFi available in all areas
  • Restaurant
  • Non-smoking throughout
  • Guest accommodation sealed after cleaning
  • Concierge service
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Process in place to check health of guests
  • Property is cleaned by professional cleaning companies
  • CCTV outside property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Free WiFi

Address

Ropery Lane

Customers rating

86
1870 reviews by TrustYou

Hotel badges

  • Romantic Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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