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Information about The Coach and Horses Inn Hotel

Found in a building that dates back 500 years, The Coach and Horses Inn offers bed and breakfast accommodation in Chepstow. Free WiFi access is accessible, and free parking is possible nearby. Each room here will provide you with a TV. There is also an electric kettle. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. Extras include ironing facilities. The Coach and Horses pub has won the Camra Real Ale Pub of the Year Award for 2011, 2012, 2013 and 2014. The shops and restaurants of central Chepstow can be found within 10 minutes' walk of the property. The inn is 5 miles from Tintern Abbey and and a 13-minute drive from Caldicot Castle. Bristol Airport is 25 miles away.

Please inform The Coach and Horses Inn in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Services of The Coach and Horses Inn Hotel

  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Key access
  • Designated smoking area
  • 24-hour security
  • Heating
  • Security alarm
  • Contactless check-in/check-out
  • Wine/champagne
  • Pet bowls
  • Free WiFi
  • Smoke alarms
  • Internet services
  • Packed lunches
  • Bar
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Breakfast takeaway containers
  • Non-smoking rooms
  • WiFi
  • Evening entertainment
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Invoice provided
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Pets allowed
  • Kid meals
  • Board games/puzzles
  • Staff follow all safety protocols as directed by local authorities
  • Pet basket
  • Luggage storage
  • Restaurant
  • Daily housekeeping
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Special diet menus (on request)
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and key areas
  • Family rooms
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Face masks for guests available
  • Adult only
  • Outdoor furniture
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

The Coach and Horses Inn, Welsh Street

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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