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Information about The Claremont Hotel

Elegant, comfortable and stylish rooms combined with intuitive and discreet levels of customer care combine to give you the ultimate in an enhanced stay experience. Visit England has awarded us the city's first 5 star grading for guest accommodation and we are also licensed for civil partnerships and weddings. Housed in a Victorian Villa with a hidden walled garden all our en-suite rooms amaze and delight our guests through a combination of traditional features and individual design. Visit England has given the Claremont a Best Breakfast award

Please inform The Claremont in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Payment Information: Upon booking, The Claremont will charge your credit card with a non- refundable deposit equal to the appropriate room-rate for the first night of your reservation. Additional Cancellation Policy Information: For cancellations made less than 3 days before arrival, or no-shows, the total amount of the reservation will be charged to your credit card by The Claremont. Minimum stay reservations cannot be partially cancelled - shortening of stay will result in the full balance being charged.

Services of The Claremont Hotel

  • Breakfast in the room
  • Process in place to check health of guests
  • Garden
  • WiFi
  • Thermometers for guests provided by property
  • Street parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Breakfast options
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Bridal suite
  • Special diet menus (on request)
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Invoices
  • Family rooms
  • Fax/photocopying
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • Outdoor furniture
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Second Avenue

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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