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Information about The Winter Dene Hotel

The Winter Dene, a refurbished Victorian villa, stands in award-winning gardens on the West Cliff, within easy walking distance of the town centre and the Bournemouth International Centre, pier and beaches. The property also stands just 250 metres from the cliff top. The spacious en-suite rooms are individually decorated with antique furniture, TV, hospitality trays, safes and feature garden views. A cooked breakfast is included in the tariff and served each morning. Guests also benefit from free parking and free WiFi.

This property will not accommodate hen, stag or similar parties. Please note that the hotel is not suitable for children under 7 years old. Please note that all rooms are accessed by stairs. Please note Family Rooms are for families only, and cannot accommodate groups of adults. Please note that the Winter Dene does not accommodate groups without prior arrangement.

Services of The Winter Dene Hotel

  • Parking
  • Guests have the option to reuse towels
  • Library
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • WiFi available in all areas
  • Golf course (within 3 km)
  • Shared lounge/TV area
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Smoke alarms
  • Special diet menus (on request)
  • Hand sanitizer in guest accommodation and key areas
  • Board games/puzzles
  • Fire extinguishers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Non-smoking throughout
  • Invoice provided
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Free parking
  • Non-smoking rooms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Internet services
  • Cashless payment available
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Contactless check-in/check-out
  • Heating
  • Guests can opt-out of daily cleaning service
  • Dry cleaning
  • Guest accommodation is disinfected between stays
  • Parking on site

Address

11 Durley Road South, West Cliff

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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