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Information about Staying Cool At Rotunda Apartaments

These hip, chic and boutique serviced apartments have stunning views from the 16th, 17th, 18th, 19th and 20th floors of the iconic, restored 1960s Rotunda in Central Birmingham, just 3 minutes from New Street Station. Staying Cool apartments at the Rotunda are very close to the Bullring, right in the thriving heart of Birmingham. Each Staying Cool apartment has floor-to-ceiling windows offering a breathtaking panorama of the city. Special features include fast free Wi-Fi and a TV entertainment package. All include a Poggenpohl kitchen with an espresso machine, cafetiere with fresh ground coffee plus oranges and grapefruits to use in the juicer.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of GBP 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The primary guest must be aged 21 years or over. If you have made a booking and this is not the case, please do contact the property in advance, prior to arrival. When booking three or more apartments, different policies and additional supplements will apply. The property is situated in a residential building and there is a strict no party policy. Extra guests are strictly not permitted in your apartment. Please note that this property cannot accommodate stag, hen and similar parties. Commercial filming or photography is not permitted without our prior consent. Full terms and conditions can be found on the Staying Cool booking confirmation that is sent after you book. The property does not take payment by cash. If you book a non-refundable (pay now) rate. You must bring the card used to pay with you to check-in. When booking 3 apartments or more or for 6 nights or more, different policies and additional supplements will apply.

Services of Staying Cool At Rotunda Apartaments

  • Property is cleaned by professional cleaning companies
  • WiFi
  • Hand sanitizer in guest accommodation and key areas
  • Meeting/banquet facilities
  • Guests can opt-out of daily cleaning service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to reuse towels
  • Private check-in/check-out
  • Staff follow all safety protocols as directed by local authorities
  • Parking
  • Snack bar
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Guest accommodation sealed after cleaning
  • Concierge service
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour front desk
  • First aid kit available
  • CCTV in common areas
  • Recycling bins are available to guests and waste is recycled
  • At least 80% of the food provided is organic
  • Smoke alarms
  • Board games/puzzles
  • At least 80% of food is sourced from your region
  • Dry cleaning
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Physical distancing rules followed
  • Have you removed, or never offered, all plastic cups?
  • Fax/photocopying
  • Invoice provided
  • Grocery deliveries
  • Food can be delivered to guest accommodation
  • Lift
  • Non-smoking throughout
  • Have you removed, or never offered, all single-use plastic miniature shampoo, conditioner, and body wash bottles?
  • Express check-in/check-out
  • Cashless payment available
  • All windows are double-glazed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Mobile app for room service
  • Non-smoking rooms
  • 24-hour security
  • Have you removed, or never offered, all plastic straws?
  • Have you removed, or never offered, all plastic stirrers?
  • Heating
  • Family rooms
  • Laundry
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Local artists are offered a platform to display their talents
  • Breakfast in the room
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Contactless check-in/check-out
  • Free WiFi

Address

New Street

Customers rating

84
809 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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