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Information about PREMIER SUITES Birmingham Hotel

In the heart of Birmingham, these stylish apartments are situated next to the Bullring Shopping Centre. PREMIER SUITES Birmingham have on-site parking and WiFi access. The 4-star apartments feature an open-plan living area with comfortable seating and a TV with satellite channels. There is also a private modern bathroom with a hairdryer. The fitted kitchenette has an oven, microwave and refrigerator, and there is also a dining area. All apartments have a work desk and ironing facilities, and breakfast boxes are also available. PREMIER SUITES Birmingham are less than a minutes’ walk from Chinatown and the Arcadian Centre. Birmingham New Street Railway Station can be reached in a 5-minute walk.

Please note that the full amount of the reservation is due before arrival. Premier Apartments will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you. Please inform PREMIER SUITES Birmingham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of GBP 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon confirmation of booking, PREMIER SUITES will forward their standard terms and conditions and important property information relating to your stay. Should you not receive this information within 24 hours of booking, please contact the property directly using the contact details supplied on your booking confirmation. PREMIER SUITES Birmingham do provide guests the option for self-check in, available upon a request in advance of arrival date. To arrange this, please notify the property. The team at PREMIER SUITES Birmingham would need to issue guests with a SOT Pay online secure payment link to complete the payment transaction in advance of the arrival. A valid form of photo ID in the form of a driving license or passport will also be required at check-in. Under no circumstances is an apartment to be sublet by the occupier. Failure to adhere to this will result in the occupant being evicted. Office opening hours are as follows: Monday to Friday, from 09:00 until 17:00, Saturday from 10:00 until 14:00, Sunday and Bank Holidays from 11:00 until 14:00. Reservations for 3 or more apartments will be considered a group booking, and 20% of your payment is due at the time of booking as a non-refundable deposit. Failure to pay the booking deposit, return the group contract on time, or to disclose that you are visiting as part of a group could result in your booking being cancelled. We reserve the right to refuse group bookings if we suspect they may cause disruption to other guests. We have the right to refuse to check-in such groups and will not refund any monies paid in advance in the event of non-disclosure of the group at time of booking. You will receive the SOT pay link as described to process your payment. This must be completed before check in. Bookings made on the day require full payment at the time of booking. Please note that the security deposit of £250 per apartment can only be paid by card along with photo ID in the same name as the cardholder.

Services of PREMIER SUITES Birmingham Hotel

  • Parking
  • Guest accommodation is disinfected between stays
  • Laundry
  • Cashless payment available
  • WiFi
  • Non-smoking rooms
  • Breakfast in the room
  • Fire extinguishers
  • Private parking
  • Process in place to check health of guests
  • Dry cleaning
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • On-site parking
  • Fax/photocopying
  • CCTV in common areas
  • Smoke alarms
  • Hand sanitizer in guest accommodation and key areas
  • Lift
  • WiFi available in all areas
  • Internet services
  • Property is cleaned by professional cleaning companies
  • Free WiFi
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/check-out
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Grocery deliveries
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guest accommodation sealed after cleaning
  • First aid kit available
  • Physical distancing rules followed
  • Luggage storage
  • Non-smoking throughout
  • CCTV outside property
  • Safety deposit box
  • Invoice provided
  • Face masks for guests available
  • Express check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation

Address

Dean House, 38 Upper Dean Street

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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