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Information about Comfort Zone Hotel

Situated just behind The Mailbox Centre in Birmingham City Centre, Comfort Zone offers stylish apartments featuring a fully equipped kitchen and open-plan living room. A wide range of designer boutique shops, restaurants, pubs and wine bars, as well as leisure facilities can be found at The Mailbox and Cube complex, which is 70 metres away. Free Wi-Fi is featured in each Comfort Zone apartment, and there is a flat-screen TV in the living room. The property overlooks a peaceful garden area and is away from the busy main road. The National Exhibition Centre and Birmingham Airport are both just 30 minutes’ drive from the apartments. The ICC, Birmingham New Street train station and the famous Bull Ring Shopping Centre are approximately 10 minutes’ walk away.

Please note that the check-in and key-collection take place at: , . Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Comfort Zone in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of GBP 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A security deposit of GBP 200 per apartment is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please be aware that Comfort Zone apartments operates a strict no-party policy. The maximum number of people per apartment cannot exceed the number of guests listed on the reservation. The property do not allow any extra visitors. If this condition is breached guests will be charged the full security deposit as a penalty. The lead guest must be at least 21 years old. All guests under the age of 21 must be accompanied by an adult over 21 years of age. Failure to check-in by 21:00 on your booked arrival date, without prior notification that you intend to arrive at a later time, may result in your reservation being cancelled. Please note, the reception is closed on Sundays. If your arrival is on a Sunday then the property needs 2 hours notice before your arrival time for check-in after 15:00. If you make a booking on a Sunday for arrival the same day you will need to call the property's out of hours helpline to give them 2 hours notice for check-in or advise them of your desired time of arrival after 15:00. Limited on-site parking is available at GBP 10 per space per night. This is booked upon arrival and is on a first-come, first-serve basis. With at least 24 hours' notice, breakfast can be ordered at an additional charge of GBP 8 each.

Services of Comfort Zone Hotel

  • WiFi available in all areas
  • Internet services
  • Private parking
  • On-site parking
  • Parking
  • WiFi
  • Free WiFi
  • Designated smoking area
  • Lift
  • Heating
  • Non-smoking rooms

Address

Apartment 5, 180 Granville street, corner of Ridley street

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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