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Information about Shangri-La Residences and Apartments Hotel

Near City Walk

This property is closed from April 1 2020 to September 30 2020 (dates subject to change). The following facilities or services will be unavailable from September 1 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Sauna
  • Shuttle services
  • Spa tub
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.A stay at Shangri-La Residences and Apartments places you in the heart of Dubai, a 9-minute drive from City Walk and 11 minutes from Dubai Mall. This 5-star hotel is 2.9 mi (4.7 km) from Burj Khalifa and 4.2 mi (6.8 km) from Dubai World Trade Centre.Enjoy international cuisine at Dunes Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Make yourself at home in one of the 428 guestrooms featuring microwaves and minibars (stocked with some free items). Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Services of Shangri-La Residences and Apartments Hotel

  • Breakfast in the room
  • Shoeshine
  • Private check-in/check-out
  • Pool/beach towels
  • Car hire
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Tennis court
  • Invoice provided
  • Bridal suite
  • Special diet menus (on request)
  • Parking
  • Barber/beauty shop
  • Hammam
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Designated smoking area
  • Trouser press
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Process in place to check health of guests
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • Squash
  • VIP room facilities
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Nightclub/DJ
  • Hot tub/jacuzzi
  • Mobile app for room service
  • Free parking
  • Physical distancing in dining areas
  • Shops (on site)
  • Babysitting/child services
  • Ticket service
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Non-smoking rooms
  • Business centre
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Grocery deliveries
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Valet parking

Address

Sheikh Zayed Road, PO Box 75880

Customers rating

85
161 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Business Hotel
  • Family Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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