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Information about Smana Hotel Al Raffa Hotel

Near Dubai Cruise Terminal

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including a banquet hall.Located in Dubai (Bur Dubai), Smana Hotel Al Raffa is within a 15-minute walk of Meena Bazaar and Grand Mosque. This hotel is 0.8 mi (1.2 km) from Dubai Museum and 1.2 mi (2 km) from BurJuman Mall.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.

Services of Smana Hotel Al Raffa Hotel

  • Shoeshine
  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Live music/performance
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Invoice provided
  • Facilities for disabled guests
  • Parking
  • Food can be delivered to guest accommodation
  • Restaurant
  • Designated smoking area
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Cashless payment available
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Process in place to check health of guests
  • Dry cleaning
  • WiFi
  • Happy hour
  • Kid-friendly buffet
  • Lift
  • Safety deposit box
  • Bar
  • Lockers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Nightclub/DJ
  • Free parking
  • Physical distancing in dining areas
  • Face masks for guests available
  • Non-smoking throughout
  • Ticket service
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Family rooms
  • Room service
  • Currency exchange
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property

Address

37, Al Raffa, Bur Dubai, Dubai

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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