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Information about Smana Hotel Al Raffa Hotel

Near Dubai Cruise Terminal

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.Located in Dubai (Bur Dubai), Smana Hotel Al Raffa is within a 15-minute walk of Meena Bazaar and Grand Mosque. This hotel is 0.8 mi (1.2 km) from Dubai Museum and 1.6 mi (2.6 km) from BurJuman Mall.Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.Enjoy recreational amenities such as an outdoor pool and a fitness center.

Services of Smana Hotel Al Raffa Hotel

  • Social distancing measures are in place
  • Individually-wrapped food options are available through room service
  • Outdoor pool
  • Property confirms they are implementing enhanced cleaning measures
  • Cash Deposit Required
  • Fitness facilities
  • Staff wears personal protective equipment
  • Children's pool
  • Wheelchair-accessible concierge desk
  • Guests are provided with free hand sanitizer
  • Gap period enforced between guest stays - 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Property is cleaned with disinfectant
  • Restaurant
  • Service animals not allowed
  • Pets not allowed
  • Banquet hall
  • 24-hour front desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Laundry facilities
  • Stair-free path to entrance
  • No cribs (infant beds) available
  • Individually-wrapped food options are available for dinner
  • Elevator
  • Individually-wrapped food options are available for lunch
  • Staff temperature checks are conducted regularly
  • Individually-wrapped food options are available
  • Accessible bathroom
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Property confirms they are implementing guest safety measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Poolside bar
  • Luggage storage
  • Parking (limited spaces)
  • Bar/lounge
  • Smoke-free property
  • Wheelchair-accessible registration desk
  • Lockers available
  • Shield between guests and staff in main contact areas

Address

37, Al Raffa, Bur Dubai, Dubai

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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