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Information about Jumeirah Zabeel Saray Hotel

Jumeirah Zabeel Saray, inspired by the imperial life of the Ottomans. Embark on a unique journey. Immerse your body and soul in the inspirational. Live like royalty in the breathtaking beauty of the palace. Indulge in a timeless culture of hospitality. Discover our passionate attention to every detail. At Jumeirah Zabeel Saray expect a personalised service that ensures your every need is met.

Services of Jumeirah Zabeel Saray Hotel

  • Protective clothing is available to guests
  • Pets not allowed
  • Car recommended
  • Number of indoor pools - 2
  • Garden
  • Wedding services
  • Free water park access
  • Guests are provided with free hand sanitizer
  • 24-hour front desk
  • Number of outdoor pools - 2
  • Staff temperature checks are conducted regularly
  • Wheelchair-accessible on-site restaurant
  • Tennis on site
  • Staff wears personal protective equipment
  • Wheelchair-accessible fitness center
  • Sauna
  • Bar/lounge
  • Gift shops or newsstand
  • Number of restaurants - 8
  • Free newspapers in lobby
  • Shopping on site
  • Porter/bellhop
  • Coffee shop or café
  • Designated smoking areas
  • Hair salon
  • Pool umbrellas
  • Tours/ticket assistance
  • Wheelchair accessible (may have limitations)
  • Poolside bar
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • ATM/banking
  • Concierge services
  • Property confirms they are implementing enhanced cleaning measures
  • Meeting rooms
  • Snack bar/deli
  • Business center
  • Wheelchair-accessible registration desk
  • Ballroom
  • Elevator
  • Spa treatment room(s)
  • Children's pool
  • Laundry facilities
  • Spa services on site
  • Wheelchair-accessible pool
  • Beach towels
  • Outdoor tennis courts - 2
  • Supervised childcare/activities
  • Property is cleaned with disinfectant
  • Express check-in
  • Safe-deposit box at front desk
  • On private beach
  • Luggage storage
  • Contactless check-out is available
  • Multilingual staff
  • Swimming pool
  • Express check-out
  • Full-service spa
  • Wheelchair-accessible meeting spaces/business center
  • Breakfast available (surcharge)
  • Coffee/tea in common areas
  • Essential Workers Only - NO
  • Steam room
  • Dry cleaning/laundry service
  • Turkish bath/Hammam
  • Gloves are available to guests
  • Temperature checks are available to guests
  • Free wired Internet
  • Pool sun loungers
  • Commonly-touched surfaces are cleaned with disinfectant
  • Masks are available to guests
  • Social distancing measures are in place
  • Wheelchair-accessible concierge desk
  • Free WiFi
  • Wheelchair accessible parking
  • Property confirms they are implementing guest safety measures
  • Wheelchair-accessible lounge
  • In-room accessibility
  • Free valet parking


West Crescent Bldg A

Customers rating

4456 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Family Hotel
  • Romantic Hotel
  • Luxury Hotel
  • Wellness Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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