BurJuman Arjaan by Rotana Hotel

Services of BurJuman Arjaan by Rotana Hotel

• Laundry
• Guest accommodation sealed after cleaning
• Breakfast takeaway containers
• Smoke alarms
• Thermometers for guests provided by property
• BBQ facilities
• Guest accommodation is disinfected between stays
• Outdoor pool (all year)
• Themed dinner nights
• Dry cleaning
• Kid meals
• Physical distancing in dining areas
• Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
• Physical distancing rules followed
• Recycling bins are available to guests and waste is recycled
• Room service
• Fax/photocopying
• Facilities for disabled guests
• Invoice provided
• VIP room facilities
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• Concierge service
• Free parking
• Swimming Pool
• Ticket service
• Screens or physical barriers placed between staff and guests in appropriate areas
• Allergy-free room
• Family rooms
• Have you removed, or never offered, all plastic straws?
• Outdoor pool
• Internet services
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Shops on site
• Breakfast in the room
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Children television networks
• Trouser press
• First aid kit available
• Face masks for guests available
• ATM/cash machine on site
• Luggage storage
• Lift
• Restaurant
• Property is cleaned by professional cleaning companies
• All windows are double-glazed
• Private parking
• Have you removed, or never offered, all plastic stirrers?
• 24-hour security
• Security alarm
• Invest a percentage of revenue back into community projects or sustainability projects
• Newspapers
• 24-hour front desk
• Linens, towels and laundry washed in accordance with local authority guidelines
• CCTV in common areas
• Contactless check-in/check-out
• Pool/beach towels
• Free WiFi
• Airport shuttle
• Tours and activities organized by local guides and businesses offered
• Use of cleaning chemicals that are effective against Coronavirus
• Airport shuttle (additional charge)
• Babysitting/child services
• WiFi
• Parking
• Have you removed, or never offered, all plastic bottles for other drinks?
• WiFi available in all areas
• Guests have the option to reuse towels
• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• Non-smoking rooms
• Key card or motion-controlled electricity for guests
• Cashless payment available
• Have you removed, or never offered, all plastic cutlery and tableware?
• Lockers
• Air conditioning
• Process in place to check health of guests
• Delivered food is securely covered
• Access to health care professionals
• Compensate for at least 10% of total annual carbon emissions by purchasing certified carbon offsets
• Mobile app for room service
• Car hire
• Tour desk
• Daily housekeeping
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
• Currency exchange
• Have you removed, or never offered, all plastic cups?
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Hand sanitizer in guest accommodation and key areas
• Fire extinguishers
• Meeting/banquet facilities
• Kid-friendly buffet
• Staff follow all safety protocols as directed by local authorities
• Food can be delivered to guest accommodation
• CCTV outside property
• Designated smoking area
• Have you removed, or never offered, all single-use plastic miniature shampoo, conditioner, and body wash bottles?
• All plates, cutlery, glasses and other tableware have been sanitized
• Soundproof rooms