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Information about Lake Victoria Serena Golf Resort & Spa Hotel

On a lake

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kampala? This resort has facilities measuring 29 square feet (3 square meters), including a conference center. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.Relax at the full-service spa, where you can enjoy massages and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).With a stay at Lake Victoria Serena Golf Resort & Spa in Kampala, you'll be on a lake, within a 10-minute drive of Lake Victoria and Mildmay Uganda Hospital. This 5-star resort is 17.2 mi (27.8 km) from Makerere University and 18.2 mi (29.3 km) from The Acacia Mall.Enjoy international cuisine at The Citadel Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Services of Lake Victoria Serena Golf Resort & Spa Hotel

  • Conference space size (feet) - 29
  • Garden
  • Poolside bar
  • Luggage storage
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Spa tub
  • Safe-deposit box at front desk
  • Number of meeting rooms - 5
  • Babysitting or childcare (surcharge)
  • Golf cart
  • No elevators
  • Staff wears personal protective equipment
  • Individually-wrapped food options are available through room service
  • Airport transportation - pickup (surcharge)
  • Individually-wrapped food options are available
  • Bar/lounge
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Concierge services
  • Masks are available to guests
  • Hair salon
  • Proposal/romance packages available
  • Property confirms they are implementing enhanced cleaning measures
  • Business center
  • Cashless transactions are available
  • Children's games
  • Free WiFi
  • Pets not allowed
  • Gloves are available to guests
  • Laundry facilities
  • Commonly-touched surfaces are cleaned with disinfectant
  • Barbecue grill(s)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Essential Workers Only - NO
  • Guests are provided with free hand sanitizer
  • Wheelchair accessible – no
  • 24-hour front desk
  • Children's pool
  • Express check-out
  • Free breakfast
  • Sauna
  • Reservation might be required for some facilities onsite
  • Golf lessons with a pro
  • Property confirms they are implementing guest safety measures
  • Staff temperature checks are conducted regularly
  • Spa services on site
  • Conference center
  • Individually-wrapped food options are available for dinner
  • Service animals not allowed
  • Supervised childcare/activities (surcharge)
  • Wheelchair accessible parking
  • Banquet hall
  • Number of restaurants - 2
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Pro shop
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Health club
  • Smoke-free property
  • Conference space size (meters) - 3
  • Golf course on site
  • Guest accommodation is sealed after cleaning
  • Individually-wrapped food options are available for breakfast
  • Clubhouse
  • Terrace
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Number of outdoor pools - 2
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Conference space
  • Limo or Town Car service available
  • Full-service spa
  • Masks are compulsory at the property
  • Free self parking
  • Gap period enforced between guest stays - 48 hours
  • Electrostatic spray is used for disinfection
  • Golf caddy
  • Steam room
  • Temperature checks are available to guests
  • Trampoline
  • Social distancing measures are in place
  • Free valet parking
  • Individually-wrapped food options are available for lunch
  • Food service has been amended for enhanced safety
  • Infant/toddler toys
  • Snack bar/deli

Address

Lweza - Kigo Road, off Entebbe Road

Customers rating

92
1297 reviews by TrustYou

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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