Information about Lake Victoria Serena Golf Resort & Spa Hotel
On a lake
Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kampala? This resort has facilities measuring 29 square feet (3 square meters), including a conference center. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Relax at the full-service spa, where you can enjoy massages and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy international cuisine at The Citadel Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Located in Kampala, Lake Victoria Serena Golf Resort & Spa is on a lake, within a 15-minute drive of Lake Victoria and Mildmay Uganda Hospital. This 5-star resort is 5 mi (8 km) from Doctors' Hospital Sseguku and 5.3 mi (8.6 km) from Nakigalala Tea Estate.
Services of Lake Victoria Serena Golf Resort & Spa Hotel
- Masks are available to guests
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Banquet hall
- Business center
- Golf lessons with a pro
- Full-service spa
- Individually-wrapped food options are available through room service
- Guest accommodation is sealed after cleaning
- Number of spa tubs - 1
- Luggage storage
- Infant/toddler toys
- Supervised childcare/activities (surcharge)
- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available for dinner
- Food service has been amended for enhanced safety
- Safe-deposit box at front desk
- Golf cart
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Children's games
- Steam room
- Golf caddy
- Proposal/romance packages available
- Number of poolside bars - 1
- Spa services on site
- Wheelchair accessible – no
- Clubhouse
- Number of outdoor pools - 2
- Snack bar/deli
- Children's pool
- Express check-out
- Number of restaurants - 2
- Conference center
- Number of meeting rooms - 5
- Laundry facilities
- No elevators
- Individually-wrapped food options are available for breakfast
- Conference space size (meters) - 3
- Hair salon
- Limo or town car service available
- Shield between guests and staff in main contact areas
- Daily
- Service animals not allowed
- Concierge services
- Babysitting or childcare (surcharge)
- 24-hour front desk
- Free WiFi
- Airport transportation - pickup (surcharge)
- Cashless transactions are available
- Staff temperature checks are conducted regularly
- Garden
- Wheelchair accessible parking
- Number of bars/lounges - 1
- Sauna
- Free valet parking
- Conference space
- Individually-wrapped food options are available for lunch
- Essential workers only - NO
- Masks are compulsory at the property
- Pets not allowed
- Free self parking
- Gloves are available to guests
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Free breakfast
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Terrace
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Pro shop
- Temperature checks are available to guests
- Golf course on site
- Barbecue grill(s)
- Gap period enforced between guest stays - 48 hours
- Commonly-touched surfaces are cleaned with disinfectant
- Smoke-free property
- Health club
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
- Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
- Adult only
- Trampoline
- Individually-wrapped food options are available
- Property confirms they are implementing guest safety measures
- Protective clothing is available to guests
- Reservation might be required for some facilities onsite
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Conference space size (feet) - 29
- Electrostatic spray is used for disinfection
- Staff wears personal protective equipment
- Free buffet breakfast
- Internet access in public areas - high speed
Address
Lweza - Kigo Road, off Entebbe Road
Hotel badges
- Family Hotel
- Wellness Hotel
Similar hotels to Lake Victoria Serena Golf Resort & Spa Hotel
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Frequently asked questions
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At what time can I have my room? And what time do I have to leave?
Check-in and check-out times vary according to the property. However, the schedules are usually as follows:- Hours of arrival ( check-in ) from 14:00.
- Departure times ( check-out ) at 11:00.
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