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Information about Lake Victoria Serena Golf Resort & Spa Hotel

On a lake

Relax at the full-service spa, where you can enjoy massages and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kampala? This resort has facilities measuring 29 square feet (3 square meters), including a conference center. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.With a stay at Lake Victoria Serena Golf Resort & Spa in Kampala, you'll be on a lake, within a 10-minute drive of Lake Victoria and Mildmay Uganda Hospital. This 5-star resort is 17.2 mi (27.8 km) from Makerere University and 18.2 mi (29.3 km) from The Acacia Mall.Enjoy international cuisine at The Citadel Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Services of Lake Victoria Serena Golf Resort & Spa Hotel

  • Proposal/romance packages available
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Number of meeting rooms - 5
  • Poolside bar
  • Conference center
  • Protective clothing is available to guests
  • Masks are available to guests
  • Hair salon
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Infant/toddler toys
  • Bar/lounge
  • Free WiFi
  • Service animals not allowed
  • Children's games
  • Conference space size (feet) - 29
  • Free valet parking
  • Staff wears personal protective equipment
  • Garden
  • Spa services on site
  • Food service has been amended for enhanced safety
  • Full-service spa
  • Luggage storage
  • Safe-deposit box at front desk
  • Number of outdoor pools - 2
  • Individually-wrapped food options are available through room service
  • Terrace
  • No elevators
  • Guests are provided with free hand sanitizer
  • Essential Workers Only - NO
  • Babysitting or childcare (surcharge)
  • Free self parking
  • 24-hour front desk
  • Express check-out
  • Children's pool
  • Golf lessons with a pro
  • Reservation might be required for some facilities onsite
  • Airport transportation - pickup (surcharge)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Barbecue grill(s)
  • Supervised childcare/activities (surcharge)
  • Gloves are available to guests
  • Individually-wrapped food options are available for dinner
  • Smoke-free property
  • Laundry facilities
  • Business center
  • Golf course on site
  • Spa tub
  • Health club
  • Free breakfast
  • Sauna
  • Staff temperature checks are conducted regularly
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Individually-wrapped food options are available
  • Concierge services
  • Golf cart
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Wheelchair accessible parking
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Conference space size (meters) - 3
  • Snack bar/deli
  • Guest accommodation is sealed after cleaning
  • Individually-wrapped food options are available for lunch
  • Wheelchair accessible – no
  • Number of restaurants - 2
  • Trampoline
  • Pets not allowed
  • Individually-wrapped food options are available for breakfast
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pro shop
  • Gap period enforced between guest stays - 48 hours
  • Conference space
  • Commonly-touched surfaces are cleaned with disinfectant
  • Limo or Town Car service available
  • Electrostatic spray is used for disinfection
  • Social distancing measures are in place
  • Clubhouse
  • Cashless transactions are available
  • Property confirms they are implementing enhanced cleaning measures
  • Golf caddy
  • Steam room
  • Banquet hall
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)

Address

Lweza - Kigo Road, off Entebbe Road

Customers rating

91
1199 reviews by TrustYou

Hotel badges

  • Wellness Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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