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Information about Polat Thermal Hotel

Near Traverter Street

Make yourself at home in one of the 252 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request cribs/infant beds (complimentary).With a stay at Polat Thermal Hotel in Denizli (Pamukkale), you'll be within a 5-minute drive of Red Travertine of Karahayit and Pamukkale-Hierapolis. This 5-star hotel is 2.9 mi (4.7 km) from Pamukkale Thermal Pools and 2.9 mi (4.6 km) from Antique Pool.Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including hot springs and a waterslide. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.Grab a bite at Hiera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.The property is closed between February 2 and May 13.Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Planning an event in Denizli? This hotel has facilities measuring 4542 square feet (422 square meters), including conference space. RV/bus/truck parking is available onsite.

Services of Polat Thermal Hotel

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Snack bar
  • Internet services
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Airport shuttle
  • Spa and wellness centre
  • Currency exchange
  • Ironing service
  • Lift
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • First aid kit available
  • Designated smoking area
  • Minimarket on site
  • Non-smoking throughout
  • Sauna
  • Shuttle service (additional charge)
  • Packed lunches
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • BBQ facilities
  • Guest accommodation is disinfected between stays
  • Free parking
  • Swimming Pool
  • Invoice provided
  • Parking
  • Bar
  • Physical distancing rules followed
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Express check-in/check-out
  • Fitness centre
  • Evening entertainment
  • Daily housekeeping
  • Safety deposit box
  • Restaurant
  • Family rooms
  • Meeting/banquet facilities
  • Barber/beauty shop
  • Indoor pool (all year)
  • Breakfast in the room
  • Private check-in/check-out
  • Indoor pool
  • Terrace
  • Hammam
  • Laundry
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Trouser press
  • Shared lounge/TV area
  • 24-hour front desk
  • Water slide
  • Fax/photocopying
  • Hot tub/Jacuzzi
  • Contactless check-in/check-out
  • Free WiFi
  • Parking on site
  • Heating
  • 24-hour security
  • Facilities for disabled guests
  • Security alarm
  • Air conditioning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • Room service
  • Outdoor pool
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Massage
  • Water park


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During the booking process you will be offered all the services you can add:
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  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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