No11 Hotel & Apartments Hotel

Services of No11 Hotel & Apartments Hotel

• Safety deposit box
• Fire extinguishers
• Local artists are offered a platform to display their talents
• Daily housekeeping
• Special diet menus (on request)
• Meeting/banquet facilities
• Family rooms
• Guests can opt-out of daily cleaning service
• Children television networks
• Have you removed, or never offered, all plastic straws?
• Room service
• Happy hour
• Recycling bins are available to guests and waste is recycled
• Breakfast in the room
• Thermometers for guests provided by property
• Shops on site
• CCTV outside property
• Have you removed, or never offered, all plastic water bottles?
• Green spaces such as gardens/rooftop gardens on the property
• Terrace
• Laundry
• All windows are double-glazed
• Sun terrace
• Property is cleaned by professional cleaning companies
• All plates, cutlery, glasses and other tableware have been sanitized
• Kid-friendly buffet
• Grocery deliveries
• Shared lounge/TV area
• 24-hour front desk
• Free WiFi
• At least 80% of food is sourced from your region
• Kid meals
• Smoke alarms
• Luggage storage
• Fax/photocopying
• Contactless check-in/check-out
• Pets allowed
• Have you removed, or never offered, all plastic bottles for other drinks?
• Concierge service
• WiFi available in all areas
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• 24-hour security
• Ticket service
• Heating
• Water cooler/dispenser
• Themed dinner nights
• Air conditioning
• Screens or physical barriers placed between staff and guests in appropriate areas
• Have you removed, or never offered, all plastic cutlery and tableware?
• Use of cleaning chemicals that are effective against Coronavirus
• WiFi
• Cashless payment available
• Breakfast takeaway containers
• Snack bar
• Garden
• Staff follow all safety protocols as directed by local authorities
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Access to health care professionals
• Delivered food is securely covered
• Internet services
• Gift shop
• Hand sanitizer in guest accommodation and key areas
• Airport shuttle
• Tours and activities organized by local guides and businesses offered
• Mobile app for room service
• Tour desk
• First aid kit available
• Process in place to check health of guests
• Currency exchange
• Ironing service
• Linens, towels and laundry washed in accordance with local authority guidelines
• Tour or class about local culture
• Designated smoking area
• Bicycle rental
• Library
• Lift
• Temporary art galleries
• At least 80% of lighting uses energy-efficient LED bulbs
• Invest a percentage of revenue back into community projects or sustainability projects
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Have you removed, or never offered, all plastic stirrers?
• Have you removed, or never offered, all single-use plastic miniature shampoo, conditioner, and body wash bottles?
• Food can be delivered to guest accommodation
• Key card or motion-controlled electricity for guests
• Express check-in/check-out
• Face masks for guests available
• Packed lunches
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Guest accommodation sealed after cleaning
• Invoice provided
• Dry cleaning
• Have you removed, or never offered, all plastic cups?
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
• Shuttle service (additional charge)
• Guest accommodation is disinfected between stays
• Parking
• Non-smoking rooms
• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• Guests have the option to reuse towels
• CCTV in common areas
• Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
• Business centre
• Bar
• Physical distancing in dining areas
• Physical distancing rules followed
• Airport shuttle (additional charge)