Feronya Hotel

Services of Feronya Hotel

• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• Designated smoking area
• Ironing service
• Guests have the option to reuse towels
• CCTV in common areas
• Water cooler/dispenser
• Currency exchange
• Gift shop
• 24-hour security
• Hand sanitizer in guest accommodation and key areas
• Linens, towels and laundry washed in accordance with local authority guidelines
• Security alarm
• First aid kit available
• Cashless payment available
• Express check-in/check-out
• Newspapers
• Key card or motion-controlled electricity for guests
• Access to health care professionals
• WiFi
• Snack bar
• Use of cleaning chemicals that are effective against Coronavirus
• WiFi available in all areas
• Lift
• Trouser press
• Bar
• Non-smoking rooms
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Breakfast in the room
• Dry cleaning
• Internet services
• 24-hour front desk
• Shared lounge/TV area
• Luggage storage
• Restaurant
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Face masks for guests available
• Family rooms
• Have you removed, or never offered, all plastic stirrers?
• Thermometers for guests provided by property
• Private check-in/check-out
• CCTV outside property
• Guest accommodation is disinfected between stays
• Screens or physical barriers placed between staff and guests in appropriate areas
• Recycling bins are available to guests and waste is recycled
• Business centre
• Facilities for disabled guests
• Ticket service
• Property is cleaned by professional cleaning companies
• Room service
• Guest accommodation sealed after cleaning
• Heating
• Children television networks
• Fire extinguishers
• Meeting/banquet facilities
• VIP room facilities
• Guests can opt-out of daily cleaning service
• Have you removed, or never offered, all plastic straws?
• Smoke alarms
• Physical distancing in dining areas
• Breakfast takeaway containers
• Lockers
• Concierge service
• Physical distancing rules followed
• Non-smoking throughout
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
• Air conditioning
• Tour desk
• Fax/photocopying
• Have you removed, or never offered, all plastic cups?
• Happy hour
• Process in place to check health of guests
• Daily housekeeping
• Car hire
• Free WiFi
• Staff follow all safety protocols as directed by local authorities
• Special diet menus (on request)
• Safety deposit box
• Food can be delivered to guest accommodation
• Kid meals
• Bridal suite
• Soundproof rooms
• All plates, cutlery, glasses and other tableware have been sanitized
• Laundry
• Have you removed, or never offered, all single-use plastic miniature shampoo, conditioner, and body wash bottles?
• Kid-friendly buffet
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Delivered food is securely covered