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Information about Dedeman Palandoken Resort Hotel

In Erzurum (Palandöken)

With a stay at Dedeman Palandoken Resort Hotel in Erzurum (Palandöken), you'll be a 1-minute drive from Palandöken Mountain and 10 minutes from Three Tombs. This 4-star hotel is 4.7 mi (7.6 km) from Ataturk House Museum and 5.1 mi (8.1 km) from Erzurum Archaeology Museum.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and a 24-hour health club. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Erzurum? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.The property is closed between May 1 and November 30.Stop by the hotel's restaurant, Ana Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary local cuisine breakfast is served daily from 7 AM to 10 AM.Stay in one of 187 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services of Dedeman Palandoken Resort Hotel

  • Internet services
  • Walking tours
  • Public Bath
  • Skiing
  • Currency exchange
  • Ski equipment hire on site
  • Spa and wellness centre
  • Board games/puzzles
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Invoice provided
  • Physical distancing in dining areas
  • Parking
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Airport shuttle
  • WiFi available in all areas
  • 24-hour security
  • Security alarm
  • WiFi
  • Fitness centre
  • Fax/photocopying
  • Snack bar
  • Evening entertainment
  • Babysitting/child services
  • Free parking
  • Free WiFi
  • Sauna
  • Laundry
  • Kid-friendly buffet
  • Nightclub/DJ
  • Shuttle service (additional charge)
  • Billiards
  • Contactless check-in/check-out
  • Kid meals
  • CCTV in common areas
  • Entertainment staff
  • Hammam
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Fire extinguishers
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Special diet menus (on request)
  • Designated smoking area
  • Happy hour
  • Lockers
  • Kids' outdoor play equipment
  • Terrace
  • Breakfast in the room
  • Ski-to-door access
  • Daily housekeeping
  • Safety deposit box
  • Table tennis
  • Facilities for disabled guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Massage
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Heating
  • Room service
  • Bar
  • Games room
  • Non-smoking rooms
  • Live music/performance
  • Shared lounge/TV area
  • Indoor play area
  • Cashless payment available
  • Children's playground
  • Garden
  • Ski storage
  • 24-hour front desk
  • Private parking
  • Pool/beach towels
  • BBQ facilities
  • Ski school
  • Dry cleaning
  • Face masks for guests available
  • Ironing service
  • Smoke alarms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Ski pass vendor
  • Minimarket on site
  • Tour or class about local culture
  • First aid kit available
  • Restaurant
  • Luggage storage
  • Property is cleaned by professional cleaning companies
  • Kids' club
  • Lift


Palandoken Kayak Merkezi PK :115

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Hotel badges

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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