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Information about City Garden Hotel

The City Garden Hotel is situated next to a green park, within walking distance from the commercial districts and only 3 minutes from the city centre of Zug. All of the stylishly furnished rooms are air-conditioned and include a flat-screen TV and a mini bar. A choice of speciality dishes based on the availability of fresh ingredients is served at the City Gardens' CU Restaurant, Bar & Lounge. You can park your car at a surcharge on site.

Please inform City Garden Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you need to cancel your booking please do it online or contact customer service. Online bookings can not be cancelled with the hotel directly. If you expect to arrive outside the following reception hours or on Saturdays, please check in at Parkhotel Zug, Industriestrasse 14, 6300 Zug: - Monday to Thursday 06:30 to 23:30 - Friday 06:30 to 15:00 - Sunday 14:00 to 23:30

Services of City Garden Hotel

  • Allergy-free room
  • Private parking
  • Security alarm
  • Ticket service
  • Business centre
  • Laundry
  • 24-hour security
  • CCTV outside property
  • Heating
  • Ironing service
  • Guest accommodation sealed after cleaning
  • Newspapers
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Smoke alarms
  • Facilities for disabled guests
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shuttle service (additional charge)
  • Contactless check-in/check-out
  • Room service
  • Fax/photocopying
  • Use of cleaning chemicals that are effective against Coronavirus
  • Bar
  • WiFi
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Parking
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Breakfast takeaway containers
  • Garden
  • On-site parking
  • Cashless payment available
  • Non-smoking rooms
  • Internet services
  • Terrace
  • Air conditioning
  • Car hire
  • Access to health care professionals
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Dry cleaning
  • Breakfast in the room
  • Property is cleaned by professional cleaning companies
  • Currency exchange
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Meeting/banquet facilities
  • Restaurant
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Lift
  • Food can be delivered to guest accommodation
  • Non-smoking throughout

Address

Metallstrasse 20

Customers rating

83
77 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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