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Information about Mont Cervin Palace Hotel

The property is closed between September 24 and December 9.With a stay at Mont Cervin Palace in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Matterhorn Museum. This 5-star hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.Make yourself at home in one of the 150 guestrooms featuring minibars and espresso makers. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Enjoy international cuisine at Le Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. A train station pick-up service is provided at no charge.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Services of Mont Cervin Palace Hotel

  • Packed lunches
  • Shared lounge/TV area
  • Laundry
  • Shuttle service (additional charge)
  • Heating
  • Food can be delivered to guest accommodation
  • Sun loungers or beach chairs
  • Massage
  • Lift
  • Kids' club
  • Tour or class about local culture
  • Spa/wellness packages
  • Physical distancing rules followed
  • Outdoor pool
  • Foot massage
  • Spa and wellness centre
  • Pets allowed
  • Physical distancing in dining areas
  • Cycling
  • Key card access
  • Themed dinner nights
  • Skiing
  • Delivered food is securely covered
  • Meeting/banquet facilities
  • Fitness/spa locker rooms
  • WiFi
  • Room service
  • Outdoor furniture
  • Mini golf
  • Non-smoking throughout
  • Spa facilities
  • Body scrub
  • Kid meals
  • Neck massage
  • Shuttle service (free)
  • Baby safety gates
  • Indoor play area
  • Golf course (within 3 km)
  • Children's playground
  • 24-hour front desk
  • Hot tub/Jacuzzi
  • Hammam
  • Indoor pool
  • Use of cleaning chemicals that are effective against Coronavirus
  • Body wrap
  • Pet bowls
  • Back massage
  • Couples massage
  • Non-smoking rooms
  • Swimming Pool
  • Indoor pool (seasonal)
  • Ironing service
  • Invoice provided
  • Full body massage
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Live music/performance
  • Shuttle service
  • Pedicure
  • Ski storage
  • Fax/photocopying
  • Kids' pool
  • Swimming pool
  • Luggage storage
  • Beauty Services
  • Business centre
  • Games room
  • Sun umbrellas
  • Heated pool
  • Concierge service
  • Fruits
  • Board games/puzzles
  • Smoke alarms
  • Spa lounge/relaxation area
  • Daily housekeeping
  • Staff follow all safety protocols as directed by local authorities
  • Walking tours
  • Snack bar
  • Fire extinguishers
  • Babysitting/child services
  • Head massage
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tennis court
  • Special diet menus (on request)
  • Facial treatments
  • Ski equipment hire on site
  • Safety deposit box
  • Table tennis
  • Steam room
  • Manicure
  • Free WiFi
  • Body treatments
  • Sauna
  • Kid-friendly buffet
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Hiking
  • Garden
  • Outdoor pool (seasonal)
  • Bar
  • Designated smoking area
  • First aid kit available
  • Ski pass vendor
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Currency exchange
  • Billiards
  • Wine/champagne
  • CCTV in common areas
  • Personal trainer
  • Family rooms
  • Internet services
  • Pet basket
  • Fitness centre
  • Restaurant
  • Guest accommodation is disinfected between stays
  • Trouser press
  • Ski school
  • Waxing services
  • Fitness
  • Bike tours
  • Dry cleaning
  • Breakfast in the room
  • Face masks for guests available
  • Terrace


Bahnhofstrasse 31

Customers rating

299 reviews by TrustYou

Hotel badges

  • Winter Sports Hotel
  • Romantic Hotel
  • Luxury Hotel
  • Wellness Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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