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Information about Firefly Luxury Suites Hotel

The 4-star Firefly Luxury Suites at the foot of the Matterhorn in Zermatt is only a 3-minute walk away from the Klein Matterhorn cable car and a short walk from the village centre. The hotel offers modern, spacious suites and an indoor pool and spa area. Most suites feature a balcony and the larger ones an open fireplace. An à la carte breakfast is served to you in the suite at your desired time. A transfer from Zermatt's train station or parking areas is offered.Cost may apply

A damage deposit of CHF 1000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please inform the hotel about your arrival time for the complimentary pick-up service. If you arrive with children, please inform the property of their number and age in advance. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that transfer cost may apply

Services of Firefly Luxury Suites Hotel

  • Board games/puzzles
  • Breakfast in the room
  • Shoeshine
  • Packed lunches
  • Darts
  • Pool/beach towels
  • Pets allowed
  • Thermometers for guests provided by property
  • Access to health care professionals
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Fire extinguishers
  • Daily housekeeping
  • Tennis court
  • Ski storage
  • BBQ facilities
  • Heating
  • Bridal suite
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Water sport facilities (on site)
  • Indoor pool (all year)
  • Food can be delivered to guest accommodation
  • Hammam
  • Sauna
  • Designated smoking area
  • Cycling
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Golf course (within 3 km)
  • Books, DVDs, music for children
  • Ironing service
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Games room
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Smoke alarms
  • Garden
  • Heated pool
  • Dry cleaning
  • WiFi
  • Lift
  • Fitness centre
  • Safety deposit box
  • Indoor pool
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hot tub/jacuzzi
  • Mobile app for room service
  • Physical distancing in dining areas
  • Face masks for guests available
  • Non-smoking throughout
  • Fishing
  • Ski school
  • Babysitting/child services
  • Ticket service
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Spa and wellness centre
  • Non-smoking rooms
  • Ski pass vendor
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Skiing
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property
  • Hiking

Address

Schluhmattstrasse 55

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  • Departure times ( check-out ) at 11:00.
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