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Information about Hotel Firefly

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to noon.Located in Zermatt, Hotel Firefly is near ski lifts, within a 5-minute walk of Zermatt-Furi Gondola and Mountaineers Cemetery. This 4.5-star hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Matterhorn Museum.Treat yourself to a stay in one of the 16 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Your room comes with a Tempur-Pedic bed. Rooms have private furnished balconies or patios. Kitchens are outfitted with refrigerators, ovens, and stovetops. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected.

Services of Hotel Firefly

  • Tour desk
  • Mobile app for room service
  • Spa and wellness centre
  • Board games/puzzles
  • Fitness centre
  • Staff follow all safety protocols as directed by local authorities
  • Tennis court
  • Internet services
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Fishing
  • Lift
  • Dry cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Soundproof rooms
  • Bike tours
  • Non-smoking throughout
  • Fitness
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Ironing service
  • Delivered food is securely covered
  • Face masks for guests available
  • Steam room
  • Garden
  • Ski storage
  • Swimming pool
  • Cashless payment available
  • Golf course (within 3 km)
  • Breakfast takeaway containers
  • Concierge service
  • Fruits
  • Sun loungers or beach chairs
  • Heating
  • Luggage storage
  • Fax/photocopying
  • Hot tub/Jacuzzi
  • Games room
  • Water sport facilities on site
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hiking
  • Pets allowed
  • Pet bowls
  • Massage
  • First aid kit available
  • Indoor pool
  • WiFi
  • WiFi available in all areas
  • Spa lounge/relaxation area
  • Smoke alarms
  • Ski pass vendor
  • Skiing
  • Cycling
  • Facilities for disabled guests
  • Key card access
  • Breakfast in the room
  • Hammam
  • Fire extinguishers
  • Non-smoking rooms
  • Bar
  • Special diet menus (on request)
  • Room service
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fitness/spa locker rooms
  • Pet basket
  • Daily housekeeping
  • Indoor pool (all year)
  • Free WiFi
  • Family rooms
  • Table tennis
  • Terrace
  • Ski school
  • Shuttle service
  • Safety deposit box
  • Spa facilities
  • Billiards
  • Laundry
  • Allergy-free room
  • Wine/champagne
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Sauna
  • Designated smoking area
  • CCTV outside property
  • Darts
  • Packed lunches
  • Food can be delivered to guest accommodation
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Currency exchange
  • Shuttle service (additional charge)
  • Thermometers for guests provided by property
  • Access to health care professionals
  • CCTV in common areas
  • Heated pool

Address

Schluhmattstrasse 55

Customers rating

97
244 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Luxury Hotel
  • Wellness Hotel
  • Winter Sports Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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