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Information about Chalet Shalimar Hotel

A spa area with an indoor swimming pool and a sauna is featured at Chalet Shalimar in car-free Zermatt. It offers luxurious apartments with a fireplace and a large terrace with views of the Matterhorn. Free Wi-Fi is provided and the bus to the ski lifts and the village centre stops a 5-minute walk away. All apartments come with a large living area featuring a sofa and floor-to-ceiling windows. A flat-screen satellite TV is provided and each apartment also offers a fully equipped kitchen with a dishwasher. You can make use of a washing machine in Chalet Shalimar and store your ski equipment in a room on site. Ski passes can be bought at the chalet. The village centre, where you can find restaurants and shops, is a 15-minute walk away. Within 2 minutes on foot, you can reach the bus stop Zermatt Wichje. Visp is 35 km from Chalet Shalimar.

Please inform Chalet Shalimar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continute to Zermatt by train or taxi. Please let Chalet Shalimar know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Services of Chalet Shalimar Hotel

  • Fishing
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and key areas
  • Terrace
  • Daily housekeeping
  • Heating
  • Cashless payment available
  • Newspapers
  • Invoice provided
  • Guest accommodation is disinfected between stays
  • Car hire
  • Sauna
  • Access to health care professionals
  • Fax/photocopying
  • Pets allowed
  • Hiking
  • First aid kit available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • 24-hour security
  • Fire extinguishers
  • Delivered food is securely covered
  • Soundproof rooms
  • Smoke alarms
  • Airport shuttle (additional charge)
  • Squash
  • Swimming Pool
  • Gift shop
  • Dry cleaning
  • Skiing
  • Trouser press
  • Ski-to-door access
  • Ticket service
  • Lift
  • WiFi available in all areas
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Massage
  • Ski school
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free WiFi
  • Physical distancing rules followed
  • Property is cleaned by professional cleaning companies
  • Mini golf
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Internet services
  • Ski pass vendor
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Family rooms
  • Express check-in/check-out
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Contactless check-in/check-out
  • Hammam
  • Non-smoking rooms
  • Food can be delivered to guest accommodation
  • Tour desk
  • Ironing service
  • Guest accommodation sealed after cleaning
  • Ski storage
  • Non-smoking throughout
  • Indoor pool
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Garden
  • Spa and wellness centre
  • Laundry
  • Airport shuttle
  • Cycling
  • Grocery deliveries

Address

Moosweg 20

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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