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Information about Hotel Alpina

Dating from 1903, this traditional hotel offers a quiet location in the centre of Zermatt. The main street can be reached in a 2-minute walk. All rooms at Hotel Alpina are furnished in a traditional Alpine style and feature a safe and cable TV. Free Wi-Fi is available throughout the hotel. The Gornergratbahn Railway Station is 500 metres away from Hotel Alpina.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that construction work is going on nearby and some rooms may be affected by noise.

Services of Hotel Alpina

  • Luggage storage
  • Use of cleaning chemicals that are effective against Coronavirus
  • Skiing
  • WiFi available in all areas
  • Staff follow all safety protocols as directed by local authorities
  • Cycling
  • Non-smoking rooms
  • Physical distancing in dining areas
  • Lift
  • Garden
  • Shared lounge/TV area
  • Library
  • Non-smoking throughout
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Heating
  • Ski storage
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing rules followed
  • Safety deposit box
  • Newspapers
  • Invoice provided
  • Packed lunches
  • Daily housekeeping
  • Hand sanitizer in guest accommodation and key areas
  • Mini-market on site
  • Cashless payment available
  • Special diet menus (on request)
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • WiFi
  • Terrace
  • Family rooms
  • Fax/photocopying
  • Tour desk
  • Hiking
  • Fire extinguishers
  • Smoke alarms

Address

Englischer Viertel 5

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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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