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Information about Hotel Restaurant Stern Luzern

The Hotel Restaurant Stern Luzern is located in the Old Town, 600 metres from the the Lucerne Train Station and Lake Lucerne and features a restaurant with a terrace facing the garden of the Franciscan Church. Free Wi-Fi is available. Each of the modern rooms has a private bathroom and cable TV. The restaurant serves traditional Swiss cuisine and fresh fish from the lake. A multi-storey car park can be found in the immediate vicinity of the Hotel Restaurant Stern Luzern.

Please inform Hotel Restaurant Stern Luzern in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The Swiss "Postcard" is accepted as a method of payment. Please note that Hotel Restaurant Stern Luzern does not accept single currency credit cards (including UnionPay logo) for reservations. Please note that check-in between 18:00 and 20:30 is only possible upon prior confirmation by the property. Check-in after 22:00 is not possible.

Services of Hotel Restaurant Stern Luzern

  • Express check-in/check-out
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Food can be delivered to guest accommodation
  • Restaurant
  • Family rooms
  • Lift
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Bar
  • Non-smoking rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Terrace
  • Heating
  • Face masks for guests available
  • Physical distancing rules followed
  • First aid kit available

Address

Franziskanerplatz, Burgerstrasse 35

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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