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Information about Hotel Spatz

Situated on the edge of Luzern and just a 5-minute bus drive from the centre, Hotel Spatz offers rooms with free Wi-Fi. The hotel’s own restaurant serves Swiss specialities made with local products. You can also sample different international wines on site. All rooms feature a TV, a radio and a bathroom with a shower and a hairdryer. Some of the Spatz hotel’s rooms also come with a balcony. During summer, you can dine outside. A freshly prepared breakfast is served daily at Hotel Spatz. The Luzern Eichhof bus station (line 1) is just 20 metres away and the shore of the lake is 1.8 km from the hotel. The main train station and the Chapel Bridge can both be reached within 5 minutes by public transport.

Please inform Hotel Spatz in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Please note that the restaurant is closed on Sundays and Mondays. Breakfast is available. Please note that check-in after 19:00 is not possible at this property. If you wish to check in after 19:00, you must email the property directly and you will be sent a JPG or PDF file with instructions for check-in. Please note that the parking spaces are not suitable for buses. Guests can use local buses free of charge with their booking confirmation. From Lucerne Train Station, please use lines 1, 11, 14, or 20 until the Eichhof stop. At the hotel, you will receive a ticket for additional travel.

Services of Hotel Spatz

  • Smoke alarms
  • Process in place to check health of guests
  • Dry cleaning
  • WiFi
  • Thermometers for guests provided by property
  • Safety deposit box
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • CCTV in common areas
  • Contactless check-in/check-out
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Obergrundstrasse 103

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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