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Information about Seehotel Sternen Hotel

The Seehotel Sternen is located in the heart of central Switzerland, right by the banks of Lake Lucerne in the picturesque Horw Bay, only a 5-minute drive from Lucerne. Surrounded by a wonderful mountain panorama, the hotel features 25 rooms with balcony, 3 à-la-carte restaurants and 2 lakeside terraces with palm trees. The rooms feature views of Lake Lucerne or the lush green surroundings, a balcony and wireless internet access free of charge. You can park your car for free on site and from 01 January 2017, guests receive a free public transport ticket for the city of Lucerne upon check-in. This ticket allows free use of all trains (2nd class) and buses in the fare zone 10 (excluding ships). The Basel-Gotthard motorway exit can be reached very quickly, while a direct scheduled bus service runs to Lucerne every 10 minutes. The natural surroundings of the Seehotel Sternen provide a great number of leisure activities: hiking on numerous walking paths, swimming in a natural bay of Lake Lucerne, boat rides and excursions, tennis and golf.

Please inform Seehotel Sternen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Please note that the hotel has no air-conditioning. Smoking is only permitted on the balconies or on the terrace. Please note further that the full amount of reservation has to be paid upon arrival in CHF. Payments in EUR are not accepted. If you are travelling with children, please inform the property in advance of their number and age. You can use the special requests box upon booking or contact the property at the contact details stated in your booking confirmation. Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations. Please note that the restaurants and the hotel bar are closed on Sundays. A room service menu is available from 18:00 to 22:00. Please note that the reception is closed between midnight and 07:00. Please note that check-in after 24:00 is not possible.

Services of Seehotel Sternen Hotel

  • Breakfast in the room
  • Smoke alarms
  • Shoeshine
  • Packed lunches
  • Garden
  • Allergy-free room
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Pool/beach towels
  • Lift
  • Pets allowed
  • Safety deposit box
  • Bar
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • CCTV in common areas
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Tennis court
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Horse riding
  • Fishing
  • On-site parking
  • Special diet menus (on request)
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Food can be delivered to guest accommodation
  • Restaurant
  • Family rooms
  • Luggage storage
  • Room service
  • Cycling
  • Archery
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Chapel/shrine
  • Kid meals
  • Table tennis
  • Non-smoking rooms
  • Ironing service
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Hiking
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Winkelstrasse 46

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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