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Information about Hotel Balm

Family-run for 150 years, the Hotel Balm is located in a green suburb of Lucerne and features a gourmet restaurant with fish and other specialities and offers free WiFi in all rooms. The La Pistache gourmet restaurant was awarded 16 Gault Millau points. At the Bistro, you can taste original Swiss cuisine and various dishes of the day. In the afternoon delicious desserts and small dishes are served. All rooms feature cable TV, a fax machine and a reading corner with a sofa. Some units offer panoramic views. Free parking is possible in front of the hotel, and a public bus stop can be found in front of the Hotel Balm. There is also an animal park and a playground for children.

Please inform Hotel Balm in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. La Pistache is closed from Mon 21 Dec 2020 until Fri 22 Jan 2021 Bistro is closed from Mon 21 Dec 2020 until Fri 22 Jan 2021 Bar is closed from Mon 21 Dec 2020 until Fri 22 Jan 2021 Please note that on Mondays or Tuesdays, check-in is not possible after 22:00 under any circumstances. Please note that the restaurant is closed on Mondays and Tuesdays, but breakfast is available every day. The restaurant is also closed in the first week of January 2020 as well as for 2 weeks in February and March 2020. Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Services of Hotel Balm

  • Board games/puzzles
  • Smoke alarms
  • Process in place to check health of guests
  • Packed lunches
  • Garden
  • Allergy-free room
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Pets allowed
  • Safety deposit box
  • Access to health care professionals
  • Bar
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tour desk
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • Heating
  • On-site parking
  • Special diet menus (on request)
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Restaurant
  • Family rooms
  • Luggage storage
  • Room service
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Table tennis
  • Golf course (within 3 km)
  • Mini-market on site
  • Non-smoking rooms
  • Ironing service
  • Breakfast takeaway containers
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Hiking

Address

Balmstr. 3

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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