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Information about Hotel Carmen

Hotel Carmen is set in the Plainpalais district in Geneva, a 15-minute walk from St. Pierre Cathedral and only 200 metres from the Uni Mail building (University of Geneva). Free WiFi is available. The rooms have a flat-screen TV with cable channels. Bathrooms are private or shared. The Cantonal Hospital is 600 metres away, and the Musical Conservatory is 1.1 km away. The Grand Theatre and the Vernets Sports Centre are both 900 metres from the Carmen Hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Services of Hotel Carmen

  • Breakfast in the room
  • Smoke alarms
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Lift
  • Pets allowed
  • Safety deposit box
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Fire extinguishers
  • Daily housekeeping
  • Heating
  • Non-smoking throughout
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Room service
  • Trouser press
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

5, rue Dancet

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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