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Information about Hostellerie du Pas de L'Ours Relais et Chateaux Hotel

Near Rue du Prado

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.Enjoy French cuisine at L Ours, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.A stay at Hostellerie du Pas de L'Ours Relais et Chateaux places you in the heart of Lens, within a 15-minute walk of Bisse du Ro Trailhead and Rue du Prado. This 5-star hotel is 24.3 mi (39.2 km) from Leukerbad-Therme and 0.7 mi (1.1 km) from Golf Club Crans-sur-Sierre.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Make yourself at home in one of the 15 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Services of Hostellerie du Pas de L'Ours Relais et Chateaux Hotel

  • Airport shuttle (additional charge)
  • Outdoor furniture
  • Live sport events (broadcast)
  • Currency exchange
  • Ski pass vendor
  • Mini golf
  • Soundproof rooms
  • Key access
  • Wine/champagne
  • Personal trainer
  • Parking
  • Security alarm
  • Internet services
  • Golf course (within 3 km)
  • Coffee house on site
  • Body treatments
  • Body scrub
  • Car hire
  • Free WiFi
  • Casino
  • Sauna
  • Spa facilities
  • Nightclub/DJ
  • Non-smoking throughout
  • Shuttle service
  • Pedicure
  • Baby safety gates
  • Shuttle service (additional charge)
  • Packed lunches
  • Barber/beauty shop
  • Fitness
  • Allergy-free room
  • Shuttle service (free)
  • CCTV in common areas
  • Fitness classes
  • Spa/wellness packages
  • Room service
  • Business centre
  • Canoeing
  • Restaurant
  • Parking garage
  • Heating
  • Waxing services
  • Fire extinguishers
  • Meeting/banquet facilities
  • Ski storage
  • Family rooms
  • Breakfast in the room
  • Aerobics
  • Daily housekeeping
  • Ski school
  • Terrace
  • Solarium
  • Steam room
  • Pets allowed
  • Kid meals
  • Hiking
  • Sun terrace
  • Fax/photocopying
  • Garden
  • Spa and wellness centre
  • Cycling
  • Grocery deliveries
  • Concierge service
  • WiFi available in all areas
  • Snack bar
  • Squash
  • Airport shuttle
  • Ski equipment hire on site
  • Babysitting/child services
  • Fishing
  • Pet bowls
  • Billiards
  • 24-hour security
  • Tennis court
  • Ironing service
  • Facial treatments
  • Manicure
  • Accessible parking
  • Bar
  • Yoga classes
  • Public transport tickets
  • Dry cleaning
  • Horse riding
  • Beauty Services
  • Free parking
  • Darts
  • Hammam
  • Fitness centre
  • Non-smoking rooms
  • Walking tours
  • Express check-in/check-out
  • Board games/puzzles
  • Sun umbrellas
  • Airport pick up
  • Private check-in/check-out
  • Massage
  • Parking on site
  • CCTV outside property
  • Fruits
  • Fitness/spa locker rooms
  • Games room
  • Special diet menus (on request)
  • Electric vehicle charging station
  • Airport drop off
  • Laundry
  • Table tennis
  • Safety deposit box
  • Valet parking
  • Luggage storage
  • Lift
  • 24-hour front desk
  • Children's playground
  • Private parking
  • Themed dinner nights
  • Smoke alarms
  • Spa lounge/relaxation area
  • Skiing
  • WiFi
  • Bowling


41, Rue du pas de l'Ours

Customers rating

117 reviews by TrustYou

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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