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Information about Erzhorn Hotel

Offering a restaurant serving traditional Swiss cuisine, Erzhorn is located in Arosa, directly next to the ski slopes and just 300 metres from the Arosa Ski Lift. It offers rustic rooms with a balcony and panoramic views of the surrounding mountains. Guests can rent ski equipment on site and make use of a ski storage room. Each room is fitted with cable TV and a bathroom featuring a hairdryer and a shower. Some rooms have a seating area. Free WiFi is available in public areas. In good weather conditions, guests of the Erzhorn Hotel can relax on a common terrace, and drinks are served at the on-site bar. An array of activities can be enjoyed on site or in the surroundings, including hiking and cycling. The property offers free parking. In summer, guests benefit from the Arosa Card, which provides special offers, such as cable cars and the regional bus, free boat rentals, as well as free access to the Untersee beach area and the ropes course.

Please inform Erzhorn in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Parking is subject to availability due to limited spaces. Please note that all rooms are reachable by stairs only. Parking is subject to availability due to limited spaces.

Services of Erzhorn Hotel

  • Ski pass vendor
  • Recycling bins are available to guests and waste is recycled
  • Private check-in/check-out
  • Parking
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Designated smoking area
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Safety deposit box
  • Private parking
  • Library
  • Ski storage
  • Delivered food is securely covered
  • Use of cleaning chemicals that are effective against Coronavirus
  • Access to health care professionals
  • Shared lounge/TV area
  • Food can be delivered to guest accommodation
  • At least 80% of food is sourced from your region
  • Newspapers
  • Board games/puzzles
  • Tour desk
  • Smoke alarms
  • Pets allowed
  • Fire extinguishers
  • Special diet menus (on request)
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Restaurant
  • Children television networks
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Trouser press
  • Bar
  • Books, DVDs, music for children
  • Free parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hiking
  • All windows are double-glazed
  • Sun terrace
  • Face masks for guests available
  • Skiing
  • Cycling
  • Terrace
  • Physical distancing rules followed
  • Kid-friendly buffet
  • Internet services
  • Cashless payment available
  • Express check-in/check-out
  • Packed lunches
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Grocery deliveries
  • Allergy-free room
  • Key card or motion-controlled electricity for guests
  • Free WiFi
  • Mobile app for room service
  • Ski-to-door access
  • Daily housekeeping
  • Kid meals
  • Heating
  • Ticket service
  • Non-smoking rooms
  • Fax/photocopying
  • Guests can opt-out of daily cleaning service
  • Guest accommodation is disinfected between stays
  • Guests have the option to reuse towels
  • Invoice provided
  • Security alarm
  • Parking on site

Address

Chilchweg 5

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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