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Information about Erzhorn Hotel

Offering a restaurant serving traditional Swiss cuisine, Erzhorn is located in Arosa, directly next to the ski slopes and just 300 metres from the Arosa Ski Lift. It offers rustic rooms with a balcony and panoramic views of the surrounding mountains. Guests can rent ski equipment on site and make use of a ski storage room. Each room is fitted with cable TV and a bathroom featuring a hairdryer and a shower. Some rooms have a seating area. Free WiFi is available in public areas. In good weather conditions, guests of the Erzhorn Hotel can relax on a common terrace, and drinks are served at the on-site bar. An array of activities can be enjoyed on site or in the surroundings, including hiking and cycling. The property offers free parking. In summer, guests benefit from the Arosa Card, which provides special offers, such as cable cars and the regional bus, free boat rentals, as well as free access to the Untersee beach area and the ropes course.

Please inform Erzhorn in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Parking is subject to availability due to limited spaces. Please note that all rooms are reachable by stairs only. Parking is subject to availability due to limited spaces.

Services of Erzhorn Hotel

  • Ski-to-door access
  • Sun terrace
  • Shared lounge/TV area
  • Grocery deliveries
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Ski pass vendor
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • Library
  • Fax/photocopying
  • Luggage storage
  • Free parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Kid-friendly buffet
  • Allergy-free room
  • Books, DVDs, music for children
  • Kid meals
  • Invoice provided
  • Heating
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Terrace
  • Board games/puzzles
  • Cycling
  • Special diet menus (on request)
  • Pets allowed
  • Physical distancing in dining areas
  • Cashless payment available
  • Private parking
  • Staff follow all safety protocols as directed by local authorities
  • Restaurant
  • Mobile app for room service
  • Non-smoking rooms
  • WiFi
  • Ticket service
  • Fire extinguishers
  • Ski storage
  • Security alarm
  • Trouser press
  • Hiking
  • Tour desk
  • First aid kit available
  • Physical distancing rules followed
  • Private check-in/check-out
  • Smoke alarms
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and key areas
  • Express check-in/check-out
  • Food can be delivered to guest accommodation
  • Newspapers
  • Safety deposit box
  • Internet services
  • Packed lunches
  • Parking
  • Designated smoking area
  • Children television networks
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Access to health care professionals
  • Bar
  • Daily housekeeping
  • Skiing

Address

Chilchweg

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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