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Information about Hotel Alta Garrotxa Hostal

Located in the small town of Tortellà in the Alta Garrotxa area, this hotel offers attractive, air-conditioned rooms with cable TV. The Hotel Alta Garrotxa is about 2 km from the A-26 main road. The famous medieval town of Besalù is about 7 km away, while Garrotxa volcanic region and nature reserve is just 15 minutes’ drive away. The reception of Alta Garrotxa Hotel can offer advice on the local area, and can also arrange guided tours. During the months of July and August, the hotel offers a free daily ticket per person to the town pool.

Please inform Hotel Alta Garrotxa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. For late check-in, please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. American Express is not accepted as a method of payment. Please note that the bar is closed from Monday to Friday. Please note that breakfast is available on Saturday, Sunday, national holidays and everyday from the 01 July until the 31 August.

Services of Hotel Alta Garrotxa Hostal

  • Daily housekeeping
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Internet services
  • Room service
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Vending machine (snacks)
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • Books, DVDs, music for children
  • WiFi available in all areas
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • Lift
  • Tour desk
  • First aid kit available
  • Board games/puzzles
  • Vending machine (drinks)
  • Thermometers for guests provided by property
  • At least 80% of food is sourced from your region
  • Luggage storage
  • Smoke alarms
  • Face masks for guests available
  • Physical distancing in dining areas
  • Cycling
  • Garden
  • Key card or motion-controlled electricity for guests
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hiking
  • Shared lounge/TV area
  • Non-smoking throughout
  • Guest accommodation is disinfected between stays
  • Free parking
  • Games room
  • Parking
  • Air conditioning
  • Non-smoking rooms
  • Terrace
  • Heating
  • Invoice provided
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Indoor play area
  • Free WiFi

Address

Sant Joan, 12

Customers rating

81
443 reviews by TrustYou

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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